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Shadow Ridge Apartment Homes

4.3
(124 reviews)

Business Details

1987 Ridgegate Ln, Simi Valley, CA
93065, United States

About

Apartment Building
Location. Lifestyle. Amenities. These are a few of the things that set Shadow Ridge Apartment Homes apart. We���ve designed our interiors to capture and reveal your unique personal style, and we���ve tailored our community amenities to suit your lifestyle and spark joy in everything you do. This one-of-a-kind community has it all ��� the finishes you expect, the details you deserve, and the welcoming neighborhood you���ve been searching for.

Location

Shadow Ridge Apartment Homes
1987 Ridgegate Ln, Simi Valley, CA
93065, United States

Reviews

4.3
124 reviews
5 stars
95
4 stars
5
3 stars
4
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Responsiveness

Customers consistently praised the staff for their quick responses to maintenance requests and their overall helpfulness.

Community Atmosphere

Many reviews highlighted the friendly and welcoming atmosphere of the community, with staff and residents being described as kind and supportive.

Maintenance Quality

The maintenance team received numerous compliments for their efficiency, professionalism, and thoroughness in addressing issues.

Concerns Over Fees

Several customers expressed dissatisfaction with hidden fees and charges, particularly regarding security deposits and move-out costs.

Positive Living Experience

Overall, many residents reported a positive living experience, appreciating the well-maintained grounds and amenities.
  • MC
    Maria Castrejon
    Nov 4, 2025
    5.0
    Shannon is truly one of the kindest, most patient, and most understanding property managers I’ve ever had the pleasure of working with. From the very beginning, she has always gone above and beyond to make sure that residents feel comfortable, supported, and heard. Whether it’s a maintenance request, a question about the property, or just needing a bit of understanding during a tough time, I know I can always reach out to her and she’ll respond with care and professionalism. What really stands out about Shannon is how human she is in her approach. Life doesn’t always go perfectly, and sometimes things come up that make managing day-to-day responsibilities a little harder. During those moments, it makes such a difference to have a property manager who sees you as a person first, not just another tenant on paper. Shannon consistently shows empathy and patience, treating every situation with fairness and compassion. It is clear that she takes pride in her work and genuinely cares about the people who live in the community she manages. Her positive attitude, reliability, and willingness to help make her an absolute asset. Having someone like Shannon overseeing the property gives me peace of mind and makes this place feel much more like home.
  • NN
    Natasha
    Nov 3, 2025
    5.0
    Special thanks to the team for always be so responsive and fast with any maintenance issues. Victor is fantastic ! He’s thorough yet gets the job done quick. We’ve lived here for a few years now and each year we like it more. Thank you for all that you do!
  • BB
    Brandy
    Oct 31, 2025
    5.0
    Where do I start. I am so happy we ended up here at Shadow Ridge. I was drawn in by the beautiful well kept grounds, trees and plants galore. Then I was hooked with the well maintained buildings. We have lived here a few years and I have found the staff to be very friendly and helpful. It’s wonderful how dog friendly it is here. My dog loves visiting the office to say hi to Erin who is very welcoming. He then will make his rounds saying hi to everyone else in the office. Maintenances has always been fast to respond and fix any issues we might have. I feel the staff works hard to keep this place running smooth and I really do appreciate it. Keep up the good work
  • TM
    Tracy M
    Oct 30, 2025
    5.0
    I had a water leak in my apartment recently, and the management team handled it really well. Erin, Jose and Victor responded quickly, kept me updated throughout the process, and had the issue resolved right away. It was a stressful situation, but their good communication and fast action made it much easier to deal with. I really appreciate how attentive and professional the staff were
  • SU
    Steve Udell
    Oct 22, 2025
    5.0
    Great community to live in and the staff is wonderful. Special thanks to Shannon Jeffery for the kindness and all the help. Very much appreciated.

Brand Certified Facts from Shadow Ridge Apartment Homes

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