Management Issues
Customers frequently reported poor management practices, including lack of accountability, disorganization, and unprofessional behavior from staff.
Pest Problems
Numerous reviews highlighted ongoing pest issues, including roaches and ants, with ineffective pest control responses from management.
Staff Performance
While some staff members, particularly Jacob and Sarah, received praise for their helpfulness and professionalism, others were criticized for being rude or unresponsive.
Maintenance Service
The maintenance team, especially individuals like Paco and Tae, received positive feedback for their prompt and effective service.
Cleanliness Concerns
Residents expressed dissatisfaction with the overall cleanliness of the property, including issues with trash and dog waste not being managed properly.