Customer Service
The leasing and maintenance staff, particularly Molly, Jenly, and Nichol, received high praise for their professionalism, responsiveness, and helpfulness.
Community Atmosphere
Residents appreciate the peaceful, well-maintained environment and the beautiful outdoor spaces, including proximity to parks and trails.
Maintenance Issues
While maintenance requests are generally handled promptly, there are ongoing concerns about the slow progress of renovations and facility upgrades, particularly the gym.
Mixed Experiences
Some residents reported negative experiences with management and issues related to move-in conditions, including cleanliness and unresolved maintenance problems.
Amenities
The property offers attractive amenities, but there are complaints about the prolonged closure of the gym and other facilities under renovation.