ND
Nandita Damle
Feb 24, 2026
Great Experience. Safe Neighborhood.
It was a great apartment. Not anymore. The communication and efficiency deteriorated significantly within the past year. The maintenance team is still cool and helpful, but the leasing office is just irresponsible at this point. It’s very hard to get any answer from them, and you are likely to be ghosted for days before banging their door for a simple question.
Also, to whoever is considering renting at 2026, amenities will be closed due to construction and you have to walk to the neighboring apartment for gym, pool, etc. They say it’s the same but we all know it’s not. If they are still charging you the market price, it is nonsense.
Wouldn't trust the apartments that give you false information. Vivian is not helpful at all. Wouldn't recommend living in apartments where management doesn't know how to communicate properly. If I could give 0 stars, I would. Plus they never reply to emails.
I would not recommend this apartment due to poor management and lack of accountability from the leasing office.
The maintenance staff are excellent and do their best, but many issues stem from office management. Contractors hired by the property caused serious problems, including a gas leak that required evacuation with no clear communication on when it was safe to return, and a separate incident where a burst pipe flooded the three-story building and forced tenants to relocate.
Office staff were frequently unavailable during business hours and difficult to reach. There were multiple occasions where management appeared to be in the office but did not acknowledge walk-ins.
My move-out experience also lacked clarity. I was given multiple different prorated rent amounts, charged a late fee that would not have been caught without my intervention, and the security deposit charges required repeated follow-ups to obtain documentation.
Overall, while the maintenance team deserves credit, the office management significantly detracts from the living experience.
Nantucket Apartments is a wonderful place to live, we’ve been here many years and are happy to call it home. It’s run by a great staff with Mgr. Vivian and Asst. Mgr. Dylan, and Jessica heading up the office, which BTW is always open. There is always someone available to help with any issues or questions you have, and they are always so friendly and happy to assist. The complex is kept so clean by our maintenance staff, Domingo, the maintenance manager, (so extremely friendly and helpful,) and Jose and Chuey who are also very friendly and helpful.