Communication Issues
Customers frequently reported poor communication from the leasing office, including unanswered calls, lack of follow-up, and unresponsive staff.
Maintenance Problems
Many reviews highlighted slow and ineffective maintenance services, with unresolved issues taking weeks or months to address.
Management Quality
Several customers expressed dissatisfaction with management's professionalism and responsiveness, particularly after signing leases.
Noise and Security Concerns
Residents noted significant noise issues from both neighbors and external sources, along with concerns about security and package theft.
Mixed Leasing Experiences
While some leasing agents received praise for their helpfulness, others were criticized for unprofessional behavior and lack of engagement.