Valencia at Gale Ranch

Reviews

• AF

  A F

  Dec 18, 2025
  3.0
  I am giving this property 2.5 stars based off of communication and certain experiences from the leasing and maintenance staff. The property itself is nice, the environment is quiet and clean and I enjoy the neighborhood. I have only been living on the property for 6 weeks and I am already having issues with my unit. There was a drip leak that took a week and a half to fix with repairs to the cabinet and I had to continuously reach out to the leasing office and maintenance to get it fixed in a timely manner. The leasing office does not answer the phone, even when you leave a voicemail you will not receive a callback and I had to personally reach out the maintenance through email for communication. The supervisor of maintenance was helpful to an extent but I wasn't expecting to deal with a water leak under my bathroom sink 6 weeks residing on the property. Not to mention, the leak was already there before I moved in and wasn't noticeable until the cabinet started to become damaged and all my items were wet under the sink. The unit was not properly inspected beforehand. I am also dealing with similar issues like the recent review for appliances. The dishwasher is very old and does not clean good at all, I use it to just store my clean dishes. The microwave in the unit takes about 5-6 tries before it runs completely without shutting off and it's very annoying. The water heater is VERY LOUD, it makes banging noises that you can hear throughout the unit and the worse part about it, it's right outside the bedroom. I am praying I have no more issues developing while residing on the property and have a better experience here. I was very excited and happy to move to this property until the issues above occurred. I hope the actions of the staff here improve so others and I can live comfortably in our home. Overall, the location and environment of the property is good but the staff needs improvement on professionalism.
• SS

  Sayda Saeedi

  Dec 6, 2025
  1.0
  Frustrating Experience with Maintenance and Appliances I’ve lived at Valencia at Gale Ranch for one year, and my experience has been disappointing. The dishwasher in my apartment is extremely old, has broken racks, and has never properly cleaned my dishes. I’ve reported this issue three times over the past year. Each time, maintenance came to check it and told me that as long as it runs, they won’t replace it. It feels like the management does not care about residents’ concerns. They only check appliances to see if they “work,” not whether they are functional or efficient. If you expect responsive maintenance or modern, functional appliances, this may not be the right place. If I get back to last year I would never move here
• AC

  Angelica Conner

  Oct 25, 2025
  5.0
  Moved in a few months ago and we are extremely delighted with our decision. Corina Fong( property manager) made the move-in process extremely easy and stress free she goes above and beyond, herself and the management staff are amazing. Any issues are taken care of in a timely manner. The building is kid friendly and overall a great place to stay!
• TA

  T A

  Sep 24, 2025
  5.0
  It is a pleasure living in these apartments especially with the change in management, Corina Fong is the absolute best manager ever. Everyone who lives here enjoys it and is absolutely thrilled with Corina as the manager, she is amazing and we're all happy to have her! - Sweeda Noori
• DH

  Di Huie

  Nov 6, 2023
  5.0
  My son moved in at beginning of the year to his current place. Previously, he was at a different building. He’s been at Valencia since 2017. It’s all been positive. Recently, we had an water issue which took a couple weeks to resolve, but it was tackled immediately. Maintenance came and went without any disturbance. They left the place tidy. After partial wall had to be removed to get at water problem, all the drywall was replaced, patched, painted. Thanks to Corina for a job well done. She Is professional and efficient. She called several times to give updates as to how things were moving along. It’s always a pleasure to speak with her. She is pleasant, friendly and receptive. She even had a crew come and thoroughly clean the bathroom of construction dust after repairs. We really appreciate all her efforts especially because our son is handicapped.

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