Bridges at San Ramon

4.3
170 reviews

About

Apartment Building
Nestled among green, rolling hills in San Ramon, California, Bridges at San Ramon is the place you want to be. You’ll love coming home to one of our beautiful one and two bedroom apartments. As soon as you arrive at our resort-style community, you’ll be welcomed with shimmering turquoise water and serene water fountains. With beautiful interiors, awesome community amenities, and an unbeatable location, life is good at Bridges at San Ramon near Bollinger Canyon Road.

Location

Bridges at San Ramon
309 Springfield Drive, San Ramon, CA
94583, United States

Hours

Reviews

4.3
170 reviews
5 stars
123
4 stars
22
3 stars
2
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers expressed dissatisfaction with management's responsiveness and professionalism, citing issues with billing, maintenance delays, and lack of communication.

Staff Praise

Several reviews highlighted the helpfulness and kindness of staff members, particularly Sangeeta and Nicoya, who were noted for their exceptional customer service.

Maintenance Concerns

Customers reported ongoing maintenance issues, including outdated appliances, pest problems, and slow response times for repairs.

Community Environment

The community was generally described as safe and pleasant, with good amenities and a nice location, although some residents noted cleanliness issues.

Noise and Quality

Several reviews mentioned poor sound insulation between units and outdated apartment features, leading to dissatisfaction with the overall quality of living.
  • RS
    Ravvi Saleh
    Dec 10, 2025
    5.0
    We had a positive experience with the move in process. Sangeeta was so helpful and kind. Very nice safe and quiet community
  • LL
    Lily
    Oct 2, 2025
    2.0
    Have lived here for 5 years- management is not the same as it was before. They charge you for everything including to make payments using debit card through their website. Location is great but, that’s about it. There have been mice, roaches, and plague of ants. People leave their bikes outside their units instead of putting them in their balcony. People have shoe racks by their doors. It makes the community look messy and unkept. For the price we pay I don’t want to see dirty shoes all through the community. Management doesn’t enforce these rules that supposedly they have and are listed on the lease agreement. They need to upgrade the insides. Washer and dryers are really outdated. They replace with another outdated machine if for some reason your washer/dryer goes out. Recently they found a bag of cocaine on the playground. Just overall not the best. Moving is expensive and a hassle but, I definitely won’t be renewing. They also do two inspections per year. Which I find really intrusive since they don’t upgrade anything. It’s more of a checkup on who and what you have in your apartment. Constant maintenance on the parking lots which make it impossible to park. Hassle! Look into some other communities.
  • KH
    Kyle Honda
    Sep 8, 2025
    5.0
    I had a positive experience with the move in process. Sangeeta was incredibly helpful and kind. The apartments are old and a little run down, but maintenance responds quickly. Overall nice safe and quiet community and like how easy guest parking is.
  • MZ
    Margarita Zhukova
    Sep 6, 2025
    5.0
    I just want to say a big thank you to Sangeeta for being so helpful, supportive, and truly dedicated to her job. She made my move from one apartment to another as smooth as possible and was so patient while I figured everything out. I really appreciate all her help. I’m also really enjoying my new place—with such a lovely view of the canal! Thanks again.
  • MD
    mikaylah diaz
    Sep 3, 2025
    1.0
    This place was terrible. From the start it was a nightmare. I was shown the unit that was available to rent and was told it would be ready by the time I was going to move in. They then informed me a few days before that it wasn’t going to be available and tried to put me in a different unit after I had already applied and had my credit checked plus put a holding deposit on it .That was already an inconvience due to my lease ending on my previous apartment I was in at the time. They then said there was a big hole in the counter top that had to be fixed so it would take longer for me to move in . I finally move in and don’t have any running water in my kitchen sink for the first week of living there. Units are out dated . Can hear pipes in the walls whenever you turn the water on . Can hear Everything your neighbors are doing due to the walls being so thin . Don’t get me started on the strange people that live here. I was being recorded from this older lady that lived underneath me while I was walking my dog. very nosey and entitled. I wish I would have done my research on this place more before I moved in . Management took it upon themselves to put that there was 2 people living in my until when it was only me, my boyfriend would visit occasionally but they never reached out to me with their concern just charged me extra on my utility bill. Got an email about a smoking complaint coming from my unit when I was literally PREGNANT and have never smoked a day in my life . I had to break my lease 6 months early for my mental health. What should have been a nice area for me and my dog to live in ended up being a horrible experience. 0/10 . Always felt like I was treated differently at this place for whatever reason .