Management Issues
Many customers expressed dissatisfaction with management's responsiveness and professionalism, citing issues with billing, maintenance delays, and lack of communication.
Staff Praise
Several reviews highlighted the helpfulness and kindness of staff members, particularly Sangeeta and Nicoya, who were noted for their exceptional customer service.
Maintenance Concerns
Customers reported ongoing maintenance issues, including outdated appliances, pest problems, and slow response times for repairs.
Community Environment
The community was generally described as safe and pleasant, with good amenities and a nice location, although some residents noted cleanliness issues.
Noise and Quality
Several reviews mentioned poor sound insulation between units and outdated apartment features, leading to dissatisfaction with the overall quality of living.