I lived in this apartment for about five years and had a truly great experience. The management team is outstanding, having lived in several luxury apartments before, I can confidently say this was the most responsive management I’ve had. I rarely needed maintenance since nothing really broke, but on the few occasions I did, they showed up within a couple of hours.
The neighborhood is very safe and extremely walkable, with easy access to Caltrain. If you’re lucky enough to get a second floor unit like I did, the oversized patio/deck is a huge bonus, perfect for hosting BBQs and incredibly convenient for going back and forth to the pool.
You’ll hear some Caltrain noise, but that’s unavoidable if you want to live close to downtown and caltrain. While the building itself is older, all the units are renovated, clean, and well maintained. I recommended this apartment to several friends, and they’ve also been happily living here for years. Overall, I really enjoyed my time here and would absolutely recommend it.
JM
Jefferson Mateo
Aug 4, 2025
We have lived here for 2 years, and the place is safe and sound. We like it all, the only cons are the construction noise and the garbage pickup at 6 AM in the morning. Other than that, overall, it’s good. Also, the management is great: Mr.Ben Hoh, Mrs. Amy, Sir Miguel, and Sir Gary.
TC
Tianqi Chen
Jan 26, 2025
This place is pretty safe and really close to CSM also the neighborhood is very nice and enthusiastic.
This apartment is crazily noisy. They wouldn't tell you about the construction work of the building before you sign the lease. And when you can't stand the noise and want to move out, the cost of breaking the lease is just crazily high. What a trashy management company. The construction work starts at 8 am everyday, when everyone is trying to get some sleep.
DO NOT LIVE HERE
WY
Weilon Ying
Apr 20, 2021
I've previously given a one star review here in the hope that apartment management would listen to my concerns and several other residents. Now that construction is largely over and I've moved out anyway, I'm bumping it to two to be a little fairer.
The reality is that when conditions are right, this is a great place to live. The rent is expensive but you do get an amazing central location in downtown San Mateo, big apartment sizes and decent amenities such as parcel locker service. Parking rates are basically a steal compared to central San Francisco. I would originally rate this place a 4 out of 5.
However, I cannot ignore the dismissive attitude and poor communication that ACCO Management has exhibited to residents who raised concerns (for context, see my previous review below). There was a point where residents had to collectively threaten a class action lawsuit before upper management finally came out with a proper response relating to the construction situation. Even then, communication was mediocre at best. Ben and Amy as the "frontline" resident managers have done their best given the circumstances, and I do want to highlight the great extent they've tried to be helpful.
As a result, this review stands at a 2 out of 5.
Also, there's more construction going on with an unrelated site across the road, but that's out of management's control.
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Previous review (April 2021)
TL;DR stay away until the construction is completely finished.
Pros: convenient location, apartment itself is great. The resident managers are great. When there's no loud construction going on, it's an alright place to WFH.
Cons: You literally need noise cancelling headphones or earplugs to stay sane in your own apartment during the day. For the past 8 months there has been loud construction, at times deafening. On weekdays, you will not be able to sleep, work well or hold a proper conversation from 9am to 4pm.
Update 9/11/21: Four months later, also got woken up on a Saturday morning because of this ongoing construction. This review is still accurate.