After five years of residency, I’m saddened to say the environment here has taken a sharp turn for the worse. The new manager, Erica, is unprofessional and creates a very "creepy" atmosphere. She frequently stares at tenants and their guests in an intimidating way and seems to pick and choose who has to follow the rules based on personal preference. I no longer feel comfortable or welcome here and am currently looking to move out.
This lady just implements so many dumb “rules” she should focus on bigger issues like the laundry rooms being cleaned they’re always filthy, cars speeding past the parking lots at night playing loud music people smoking right outside their deck! Etc but instead she focuses on bullying residents! They should’ve just kept Jessica or Candy here they were way more professional, friendly and overfall had more knowledge.
AC
alexander cornor
Dec 6, 2025
All credit goes to Erica, the Manager for my transition to my new home being smooth, effortless, without any problems or complications. Erica is extremely knowledgeable as a leasing manager, seamless, efficient and she was very thorough throughout the overall process. Appreciative, grateful and very thankful I chose Summerhill Terrace.
AT
Andrea Taylor
Nov 28, 2025
Erica was very professional. She was patient with me and answered any questions I had about the application process and the apartment, which was really nice and almost everything I wanted🙂
Thank you Candy for your good customer service Communication thank you for answering my questions and thank you for the tour. The application processing was smooth. I can’t wait to enjoy my new cozy home. I know the kids are going to enjoy it. Thank You Thank You Candy. I also forgot about Erica, thank you for the walk-through thank you for helping me out and thanks to all for your kindness and helping me and my family we are very happy.
AG
Andrea Gordon
Nov 17, 2025
Huge thank you to Erica and Candy for all of their assistance with getting me approved and completing my lease signing. There was a brief delay while staffing was short, but Candy stepped in and helped tremendously. I truly appreciate BOTH of their diligence and support throughout this process, and I can’t wait to move in.