Valley West Apartments

Reviews

• MS

  Max Sobel

  Sep 27, 2025
  1.0
  My partner lives here and this place is a nightmare. Twice they have towed our cars between 2-4am because we arrived after business hours and when we went to get a parking permit the minute the office opened in the morning we found out the cars were towed in the middle of the night. The lady in the office is awful. They treat residents like it’s college dorms and find any reason to charge fines. Do not live here.
• CP

  cinematic psychology

  Sep 11, 2025
  1.0
  I have been a tenant at Valley West Apartments, and in my experience, management has made the rent payment process unnecessarily stressful. In August, I hand-delivered my rent on the 4th day of the month, but management still insisted I pay by money order. The lease itself says this requirement only applies if rent is paid after the 5th day, so I was surprised when they ignored their own lease language. In September, their payment system double-charged me despite the fact that I had turned off autopay. I disputed the duplicate transaction with my bank under the Fair Credit Billing Act, which gives tenants the right to contest billing errors. My rent was fully paid and cleared, but management again restricted me to money orders only. When I provided documentation from Chase and screenshots proving that my rent was paid in full, management’s response was simply that “policy still stands.” In my view, this disregards California Civil Code §1947.3, which requires landlords to allow at least one non-cash, non-electronic payment method (such as a personal check). For me, the issue isn’t about the inconvenience of buying money orders — it’s about management ignoring both the lease terms and state law, even after being shown proof. I would encourage future tenants to be aware of these practices before renting here. Additionally, I have experienced repeated package theft here, including the theft of my passport. Despite multiple reports and video evidence, management has taken no steps to improve security. Instead, they insisted that I remove my personal package box — the only measure that had been preventing further theft. For me, the issue is not just about convenience. It’s about management ignoring both the lease terms and state law, while also failing to address basic security concerns. I would encourage future tenants to be aware of these practices before renting here.
• KG

  katteryne Guerrero

  Jul 17, 2025
  1.0
  MALA ATENCIÓN MAL SERVICIO POR PARTE DEL PERSONAL DE ATENCIÓN LES FALTA SER MÁS ATENTOS Y RESPETUOSOS .
• WG

  Williana guauque

  Jun 13, 2025
  1.0
  The communal facilities are unpleasant because they are dirty, there are cobwebs, the parking area has damaged ceilings and very dirty floors, and on top of that, the pools are dirty because geese are there and they leave their poop. If you can avoid moving here, do it — it’s the best decision you can make
• LZ

  Liana Zamora

  Jun 7, 2025
  1.0
  The apartments are fine, but the manager and those people don’t know how to treat you. They’re always in a bad mood and treat you like a criminal it’s honestly so unpleasant

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