The Woods Apartments

3.0
318 reviews
A pool surrounded by trees and chairs at The Woods Apartments, San Jose

About

Apartment Rental AgencyApartment Building
The Woods Apartments is located at 4300 The Woods Drive, San Jose, CA and is managed by Arcadia Management Services, a reputable property management company with verified listings on RENTCafé. The Woods Apartments offers Studio to Three Bedroom apartments ranging in size from 428 to 1408 sq. ft. For more details, contact our office at (408) 227-3700 or use the online contact form and we’ll get back to you as soon as possible.

Location

The Woods Apartments
4300 The Woods Dr, San Jose, CA
95136, United States

Hours

Reviews

3.0
318 reviews
5 stars
104
4 stars
50
3 stars
30
2 stars
20
1 star
114

What are people saying?

AI-generated from recent customer reviews

Security Issues

Numerous reviews highlighted serious concerns about security, including theft, vandalism, and ineffective management responses to incidents.

Management Transparency

Customers reported feeling misled by management regarding fees and charges, particularly concerning security deposits and move-out costs.

Maintenance Problems

Residents frequently mentioned slow maintenance responses and unresolved issues, leading to dissatisfaction with living conditions.

Parking Difficulties

Many reviews pointed out significant parking challenges, including a lack of available spaces and strict towing policies.

Mixed Staff Experiences

While some residents praised individual staff members for their helpfulness, others reported unprofessional behavior and poor communication from management.
  • CC
    Created Created
    Nov 7, 2025
    1.0
    I’ve had so many problems with this complex and I honestly hate it. They are extremely rude, especially the manager, Janelle. I’ve been there several times, the last time being just four days ago, and even though I provided every single document they asked for regarding the sticker, they kept coming at me with disrespectful and dismissive responses. I’ve had numerous issues and I deeply regret ever dealing with them. I truly wish the management would change and that more humane, decent people would take over.
  • PB
    Pulod Bakhriev
    Nov 3, 2025
    1.0
    Don’t rent at The Woods Apartments — surprise charges and broken promises I rarely leave reviews, but this place earned it. When moving out, we specifically asked if we could clean the apartment ourselves to avoid being charged cleaning fees. The staff said it was fine — so we spent hours deep-cleaning everything and even used a professional carpet shampoo vacuum to make sure it looked spotless. A few weeks later, the move-out statement showed hundreds of dollars in “cleaning” and “carpet cleaning” charges anyway. They also tacked on new barcode stickers that we simply couldn’t remove, which we told them about and they said its fine. It honestly feels like they just find ways to eat up your deposit no matter what you do. We did everything right — paid rent on time, left the place cleaner than when we moved in — and still got hit with unfair charges. If you value honesty or transparency, look somewhere else. The Woods looks decent from the outside, but once you move out, you’ll see their real business model. And that not to mention their terrible security which they changed 5 times since we lived there.
  • OM
    Oswaldo Moncada
    Nov 1, 2025
    1.0
    Tuve un incidente grave dentro de la urbanización: los cauchos (llantas) de mi camioneta fueron dañados y explotaron dentro del área residencial. Reporté el hecho a la administración esperando apoyo, pero su única respuesta fue decirme que llamara a la policía, sin mostrar ningún interés en investigar, dar seguimiento o ofrecer una solución al problema ocurrido dentro del propio condominio. Me parece una falta total de responsabilidad y empatía por parte de la administración. Como residente, uno espera seguridad, apoyo y al menos una gestión mínima frente a un acto de vandalismo dentro de la propiedad. No recomiendo esta administración por su falta de atención, compromiso y sentido de comunidad.
  • RR
    Robert
    Oct 15, 2025
    1.0
    Just know that the prices on their website arent correct. They are just to get you through the door and then they tell you that the units are actually 400 dollars more per month.
  • UC
    Underground Union Club
    Oct 7, 2025
    1.0
    Don’t lease here unless you’re okay with being misled, taken advantage of, and constantly worrying about your safety. Management is friendly while you’re signing the lease, but when real problems show up, they look the other way. Security can’t be relied on—they’re more focused on towing cars than keeping residents safe. Expect constant plumbing issues that damage the apartment, and when you move out, they’ll pin the blame on you and keep your deposit.

Frequently Asked Questions About The Woods Apartments

Where is The Woods Apartments located?

The Woods Apartments is located at 4300 The Woods Drive, San Jose, CA 95136, USA.

What types of apartments are available at The Woods Apartments?

The Woods Apartments offers Studio to Three Bedroom apartments ranging from 428 to 1408 sq. ft.