Rosewalk

3.9
142 reviews

About

Apartment Building

Location

Rosewalk
3601 Copperfield Dr, San Jose, CA
95136, United States

Reviews

3.9
142 reviews
5 stars
83
4 stars
19
3 stars
6
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised staff members, particularly Byron and Ariane, for their helpfulness, friendliness, and dedication to residents.

Maintenance Issues

Numerous complaints were made about slow or inadequate maintenance responses, with some residents experiencing unresolved issues for extended periods.

Safety Concerns

Several reviews highlighted safety issues, including frequent car break-ins and inadequate security measures within the complex.

Community Atmosphere

While some residents appreciated the community feel and amenities, others noted problems with cleanliness and maintenance of common areas.

Management Communication

A significant number of reviews criticized management for poor communication and responsiveness, particularly regarding maintenance requests and move-out processes.
  • SM
    Staci McCrory
    1 day ago
    5.0
    The apartments are nice and the team there is great!
  • CP
    Christian Preciado
    Dec 21, 2025
    5.0
    Well managed property with consistent workers. The staff is also very welcoming.
  • LA
    Laine A.
    Dec 19, 2025
    5.0
    Very good job done! They replaced our old dryer which had been working on and off. Work was done fast & as always, maintenance are nice & respectful.
  • SK
    Stephen Karafa
    Dec 7, 2025
    5.0
    Coming Home After 8 Years - Still the Best Decision I lived at this community years ago before leaving for college, and after 8 years away, I recently returned to San Jose and decided to tour the property again. I’m so glad I did. The amenities, community atmosphere, apartments, and location are everything I remembered - but even better. Walking through felt like reconnecting with an old friend. Everything has been well-maintained and thoughtfully updated. What truly made this experience special was the staff. To my surprise, Ariane, who worked in the office when I left 8 years ago, is still there! Both she and her colleague greeted me with genuine smiles. Within minutes, Ariane actually remembered who I was and even recalled my old unit number. That kind of personal touch and dedication is incredibly rare.It’s clear this isn’t just a job for them - they truly care about their residents and creating a real sense of community. I can’t wait to move back in and be part of this community again. If you’re looking for a place that combines great amenities with genuine care and a true sense of home, I recommend Rosewalk!
  • AC
    Alma Carter
    Dec 6, 2025
    5.0
    I have lived here at Rosewalk for 6+ years now and I am so very happy with this community. It is so close to the Lucky store, Wells Fargo Bank, Chase bank, CVS and also the light rail. The apartment is spacious and have a full size washer/dryer. The maintenance crew is awesome and the leasing team is the best especially Sabrina and Ariana.