Urban living reaches new heights at The Artisan in downtown San Diego. Whether you���re in the market for a modern apartment, a multilevel townhome, or an upgraded penthouse suite, our high-rise community has you covered with a wide range of studio, one, two, and three bedroom floor plan options. From the state-of-the-art fitness center and private yoga studio to the collaborative work lounge and bike repair shop, our exquisite on-site extras are tailored to your every need. Plus, your prime location near Balboa Park means the city of San Diego is your playground.
Residents appreciate the engaging community events organized by staff, particularly by Hannah, which foster a sense of belonging.
Staff Performance
While some staff members, like Marcela and Christian, receive praise for their helpfulness, others have been criticized for poor communication and unprofessional behavior.
Maintenance Issues
There are frequent complaints about unresolved maintenance requests and issues with cleanliness, particularly following the management change.
Security Concerns
Residents express concerns about security and cleanliness, noting an increase in homeless individuals around the property and inadequate management of trash and maintenance.
Management Transition
The recent change in management has led to a significant decline in service quality, with many residents reporting dissatisfaction and considering moving out.
CT
Catherine Tolano
6 days ago
5.0
Great experience with maintenance team solved all my problems within a timely manner and listened to my concerns.
GG
Gabrielle Guzman
Feb 8, 2026
5.0
Hannah is a great apartment life coordinator! She’s so detailed and friendly! As an out of town resident who lives a line most of the time with a fire partner, she provides so much community and comfort with her events.
This complex is so important with her.
MO
Michael Orea
Feb 8, 2026
5.0
This was a great overall experience for me and my gf. Welcomed with open arms. Hannah is a great event coordinator and put on a wonderful outing for all the guest that participated. Would recommend 10/10
ET
Elizabeth Taylor
Jan 31, 2026
5.0
The Artisan is a welcoming and inclusive place to live and hang out. Hannah puts on the cutest events and makes everyone feel welcomed with a warm greeting. Definitely recommend this place to anyone who is in search of a new modern apartment complex .
SR
Sean Reece
Jan 25, 2026
1.0
We had booked a Saturday mid-morning tour of a unit here at Artisan about a week in advance. The day arrived, and we got ready and headed out to get to the building early. About 20 minutes before our scheduled showing, Marcela with the Artisan Team had reached out to let us know that she suddenly had overlapping appointments. She asked if we would be willing to take a later appointment that morning, but we already had other showings booked and were almost to the Artisan. She said, “That’s unfortunate.” We turned down the opportunity for rescheduling. I’m not sure what popped up 20 minutes before our pre-scheduled showing, but whatever it was, this was not the kind of management we were looking for in a future home.