Business Details
About
Property Management CompanyAssocia
Prescott Companies is a community association and property management company based in California.
Location
Hours
Reviews
4.2
545 reviews
5 stars
407
4 stars
29
3 stars6
2 stars5
1 star
98
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Numerous customers reported severe delays and lack of responses to inquiries, with many expressing frustration over unreturned calls and emails.
Service Quality
Feedback indicates a significant decline in service quality, with complaints about slow response times to maintenance requests and unresolved issues.
Staff Performance
While some staff members received praise for their responsiveness and professionalism, many reviews highlighted incompetence and unhelpfulness from others.
Management Accountability
Customers expressed dissatisfaction with the management's failure to follow through on commitments and agreements, leading to a lack of trust.
Positive Experiences
A few customers shared positive experiences with specific staff members who provided timely and effective assistance, indicating that there are capable employees within the company.
- JWJeffrey WellsMar 16, 20245.0Jared has helped me out with my front wall repairs and now is helping with my back door to my patio.
- RBRandy BartonJun 27, 20235.0Clarisa Bratcher is a true professional. Not only is she very knowledgeable she is offers solutions to problems in a courteous manner.
- JWJacques WeissmanJun 14, 20225.0Very responsive and helpful in a timely manner!
- MMMartha Elaine ManolisNov 24, 20205.0I called about a concern and Joy answered, and she absolutely lived up to her name. She helped me with my problem, and I felt in the short time that we spoke that she cared-- not only to help me solve my problem but for me as a person. It made my day to speak with someone who was so professional, positive, and full of "joy". thank you
Frequently Asked Questions About Prescott Companies
What services does Prescott Companies provide?
Prescott Companies is a community association and property management company offering property and building maintenance services in California.
Where is Prescott Companies located?
Prescott Companies is located at 16880 West Bernardo Dr, #200, San Diego, CA 92127, in the Prescott Companies building.
What are the business hours for Prescott Companies?
Prescott Companies is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Prescott Companies by phone or email?
You can reach Prescott Companies at +1 858-946-0320 or via email at customerservice@associaonline.com.
Does Prescott Companies have an online presence?
Yes, Prescott Companies has a website at https://www.associaonline.com/locations/prescott-companies/san-diego and a Facebook page named The Prescott Companies in San Diego, CA.
What type of businesses are near Prescott Companies?
Nearby, you can find various businesses including GoEngineer (corporate office), Allstate Personal Financial Representative: David Samaan (financial services), and Konoske Akiyama & Brust, LLP (law firm).
Are there financial service providers close to Prescott Companies?
Yes, nearby financial service providers include TaliMar Financial (mortgage broker and financial services), Dimitrije Isakovic Mortgage Group - Novamac Funding (mortgage lender), and Edward Jones - Financial Advisor: Jennifer Go.
What accommodations or dining options are close to Prescott Companies?
Close to Prescott Companies, there is Radisson Hotel San Diego-Rancho Bernardo for lodging and JJ's Grill, an American restaurant, for dining.
How can nearby businesses help Prescott Companies' customers?
Customers visiting Prescott Companies can conveniently access nearby real estate services like New Pointe Communities and Tizon Apartments or seek financial advice at Dean Roland Russell and Vail Private Wealth, LLC.
Is there a nearby counseling or healthcare service near Prescott Companies?
Yes, Positive Change Counseling Center offers counseling and mental health services nearby, and Ashlee Gendron Physical Therapy provides physical, occupational, and speech therapy.