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Bay

3.4
(302 reviews)

Business Details

(858) 585-4657
https://www.bayaptliving.com

About

Apartment Rental Agency

Location

Bay
3866 Ingraham Street, San Diego, CA
92109, United States

Hours

Reviews

3.4
302 reviews
5 stars
158
4 stars
24
3 stars
10
2 stars
5
1 star
105

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted unresponsive and unhelpful management, with many residents feeling ignored and disrespected.

Maintenance Problems

Frequent complaints about slow or inadequate maintenance responses, including unresolved pest infestations and broken amenities.

Safety Concerns

Residents reported issues with security, including package thefts, homeless individuals in the complex, and a general lack of safety measures.

Positive Staff Experiences

Some residents praised specific staff members, particularly Cassidy, for their helpfulness and professionalism during the leasing process.

Cleanliness and Condition

Many reviews mentioned poor cleanliness in common areas, including trash buildup and unpleasant odors throughout the property.
  • EW
    Eva Wilson
    Jan 23, 2026
    1.0
    Says call for pricing, but no one answers the phone. Scammers
  • CS
    catie scannell
    Jan 13, 2026
    5.0
    Jordan was so helpful with our leasing process and the property is beautiful! Location just can’t be beat
  • NH
    Nick Hudson
    Dec 10, 2025
    1.0
    To any would be tenants I would advise them to not move into this place. The staff are disrespectful and do not even understand their policies completely. You will get different and conflicting responses from each of their employees. They are totally unresponsive on their phones. The security is terrible and reporting loud neighbors is completely useless. It feels like you are living in a third world country. Trash piled up outside the doorways which they MAKE you pay for. Parking in the new lot is ridiculous because the now have a “VIP” lot that has 1/8 of its spaces actually filled. This just caused an inconvenience for every single other tenant. Carpets in the building are horrid. And all of the repairs they make are half assed. Worst apartment I have ever lived in.
  • CG
    Christian Gracia
    Oct 19, 2025
    5.0
    Finding an apartment in San Diego was annoying and a lot of work providing paperwork and documents to each place I was applying for. Cassidy at Bay Point made the lease approval process easy and got me into an apartment within a week. I've now been here for over a year now and love it!
  • CS
    Cristina Stefan
    Sep 27, 2025
    3.0
    Jordan was wonderful — very kind, welcoming, and helpful during my tour. Even without an appointment, he took the time to walk me through everything and made the experience easy and positive. He truly deserves 5 stars! Unfortunately, I’m giving 3 stars overall because each building’s hallways had a very strong, unpleasant smell that distracted from the otherwise nice community. This was ultimately the reason I decided not to move here.

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