Highly appreciation to Ms Julie G., the Leasing Consultant, super patient and helpful. From day 1 till now, she is always patiently answering all my questions and concerns. She always shows kindness and giving support in various aspects. CMV is so lucky to have her!
I also appreciate the maintenance department react to my maintenance orders quickly. After 3-4 hours, Jesus G., the one who came and fixed 3 problems quick and professionally. He's polite, patient and accountable. Always let's know what's happening and his plans/procedures.
M.C.
I rarely give reviews, but this one deserves a positive review. I live in Casa Mira View for A few years now and have recently moved from phase 1 (1 bedroom) to know phase 2 in to 2 bedroom, and have found some issues that needed to be fixed by there team since we have move in , our most recent tech was/is AMAZING . His name is Marcos Carbonas. We have been having issues with the stove. The stove was burning our food and the first techs were good too, but they just explained that it was dual stove top. With our second request on trying to fix the issue Marco Deep dove further in to the issue replace the stove “box “ and found that there was another stovetop box that’s was burned. So this items were finally replaced now let’s hope our food doesn’t burn anymore. He continue with the rest of the works orders and explained all the issues found and how they where replace . Overall truly appreciate this tech definitely can see he wants to fix and make sure the tenant do not have further issues . After he left we found that the washer once again is giving us issue so we have to submit a new work order for it . Hopefully he is dispatched to us again so he can deep dive this as well and get this replaced as well.
Apartment is spacious, good amenities and maintenance. However the customer service does not meet the expectation comparing with the amount of money we pay for the rent. Unfriendly consultants, the leasing office hardly ever pick up the phone when in need, when we are in need of security they don't pick up the phone, left several voice massages 24 hours later still no one call us back.
MO
Miles Oberstadt
Apr 3, 2026
The leasing office and management are truly the worst. Getting maintainance to actually visit your unit is like pulling teeth. They will avoid making repairs until some mysterious board approves it. Packages go undelivered and get returned to sender, no attempt is made to deliver. They'll go as far as shutting down your pool party if you don't pay them to rent the space. This place sucks!
The leasing staff here are rude, dismissive, and completely uninterested in helping potential residents.
I visited after seeing an apartment listed as “available.” Below is the interaction I had with Alexis at the front desk:
Me: Hi, I saw an apartment listed as available. Can I tour it?
Alexis: Let me check.
(After a minute)
Alexis: My system shows it’s already rented.
Me: That’s odd — it wasn’t listed until yesterday. Could you double‑check another source?
Alexis: If it’s not in my system, it’s probably a glitch.
Me: We traveled a long distance to see this unit. Could you please double‑check?
She went inside and returned about five minutes later.
Alexis: It looks like it is available. Someone cancelled their move.
(No apology, no acknowledgment, no eye contact — just a flat, uninterested response.)
Me: Can I tour the apartment as it is available?
Alexis: (In a harsh tone) If something listed as available that doesn’t mean it is available for tour.
Me: If it’s not ready for a tour, how is it listed as ready for move‑in?
Alexis: We’re a large establishment. Apartments here go fast. You basically have to take a gamble and apply without touring.
At that point, I ended the conversation.
Between the attitude, the lack of professionalism, and the fact that someone else had already cancelled their move‑in for this same unit, I decided I will not be renting here.