Pheasant Pointe

Reviews

• MS

  Michelle Smith

  Mar 5, 2019
  2.0
  Overall I have been satisfied at this complex. Office staff and maintenance have always been very helpful and I appreciate that they are dog friendly. Parking can be a pain, I've had to call security a few times when someone has parked in my parking spot in the middle of the night when I get home from work and told I have to go park on the street outside the gated complex. Unfortunately today, their online payment portal caused huge errors when I attempted to update my payment account and did not take out my automatic payment nor did it take a one-time payment when I attempted to do that for 5 days in a row. Now I'm being charged with a late fee even though I attempted to make the payment and even submitted a request for help via the online portal. Shame that things like this cause good tenants to leave properties.