Willow Grove Apartments

Reviews

• JT

  Jay Thao

  3 days ago
  5.0
  Spoke with leasing agent Melanie, she made the whole process super fast and simple. Got us moving in under 3 weeks from meeting her. Since moving in, the neighbors and maintenance have been great! The past 2 requests I sent out, they were there the same day within 1-3 hours tops. Spoke with maintenance supervisor, Rafael and he made sure all my questions were answered. By far the best customer service experience I’ve had to date from all the properties I’ve rented. I would definitely recommend to family and friends.
• VV

  V

  Oct 23, 2025
  5.0
  Had a pleasant tour with Alicia
• DV

  D Vang

  Oct 9, 2025
  4.0
  I've had an overall really good experience at Willow Grove. The community at Willow Grove has been nice. Tenants keep to themselves for the most part. Maintenance does a good job keeping the laundry rooms and grounds clean. I rated my experience 4/5 stars rather than 5/5 stars because of things that are out of management's control. The parking spaces are a bit tight and there are very limited guest parking spaces at night. Sometimes the laundry rooms are dirty because tenants spilled things onto the ground or used too much laundry products that it overflows. Other tenants may touch your clothes. While these issues aren't directly management’s fault, they still affect the overall living experience. If I could rate the leasing office separately from the overall Willow Grove apartment experience, I would rate them as 5/5 stars. We had a great experience with the leasing office. Sara has been amazing with all of her help with me and my roommate moving in. The leasing process was really smooth. Any concerns that we had about the apartment unit when we first moved in was explained and addressed. Sara continues to be a great help with any questions that comes up. Thank you so much for having amazing staff and team!
• OA

  Olivia A

  Oct 2, 2025
  5.0
  It’s a great place to live! All amenities and apartments are always clean. Sara is my favorite in the leasing office and she made the place very welcoming. Management and maintenance always respond fast and home fixes are responded to very timely.
• JG

  Jasmine Gomez

  Aug 11, 2025
  5.0
  It’s been just over a month since I moved in, and I couldn’t be more grateful. I remember walking into the leasing office on day one and telling Melanie, “I want to live here, I’m manifesting it.” Every team member has impressed me with their personality, assistance, and communication. The process of getting my apartment was not only smooth, but remarkably fast. Melanie has been a true gem, going above and beyond with emails, calls, and follow-ups to ensure every detail was in place for my move-in. I appreciate her warmth, encouragement, and genuine care throughout the process. Living here truly feels like being at a resort, with beautiful grounds and various amenities that make coming home a joy. This community wouldn’t be the same without its incredible leasing staff. Reading previous reviews, it seems like I'm copying and pasting my fellow community, but it just demonstrates how amazing and consistent the staff is here. Thank you for making this such a welcoming place to call home!

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