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The Woodlands Apartments

3.3
(457 reviews)

Business Details

2025 W El Camino Ave, Sacramento, CA
95833, United States
(916) 235-8835
https://www.thewoodlandsapt.com

About

Apartment Building
Tucked next to Bannon Creek Park and Parkway, the one and two bedroom apartments at The Woodlands Apartments offer a luxury living experience near downtown Sacramento, California. With features and amenities catering to your comfort and convenience, our spacious pet-friendly apartments offer an enriched living experience. Whether you prefer to venture out and explore your surroundings or spend your days lounging poolside, our community offers an idyllic home base in California’s capital city.

Location

The Woodlands Apartments
2025 W El Camino Ave, Sacramento, CA
95833, United States

Hours

Reviews

3.3
457 reviews
5 stars
210
4 stars
40
3 stars
30
2 stars
28
1 star
149

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted significant delays and failures in maintenance responses, with many residents reporting unresolved issues for extended periods.

Pest Problems

A recurring theme in reviews was the presence of roaches and rats, with many tenants expressing frustration over infestations and inadequate pest control.

Safety Concerns

Customers frequently mentioned safety issues, including reports of shootings, break-ins, and a general lack of security measures within the complex.

Customer Service

Many reviews criticized the leasing and management staff for being unprofessional, unresponsive, and dismissive of tenant concerns.

Living Conditions

Several tenants reported poor living conditions, including unclean units upon move-in, mold issues, and overall dissatisfaction with the quality of the apartments.
  • JL
    JAZMYNE LUAT
    Feb 20, 2026
    1.0
    I’ve been telling them about this mold for a year now I’m currently in and out the hospital for this reason. THESE APARTMENTS ARE HORRIBLE! DO NOT MOVE HERE THEY DONT CARE AT ALL! I HAVE ROACHES AND RATS ALONG WITH BAD DEADLY MOLD I CONTACT THEM THEY DONT DO ANYTHING BUT SCRUB IT OFF & THEY ADVISE ME TO WIPE IT! THIS HOW IT GREW BACK AFTER THEY SCRUBBED IT!
  • BP
    Bailey Passmore
    Feb 16, 2026
    1.0
    Would give 0 stars if I could. No property management company deserves 0 stars like this place does. The other negative reviews (and the legal solicitation about the class action lawsuit) are all true. Don't listen to people trained to argue in the replies. Woodlands makes their money through (1) predatory leases and (2) systematically under-maintaining every unit - except the ones they use for tours before quickly switching you to a different, worse unit once they have your holding deposit.
  • RG
    Ro Gentle
    Feb 14, 2026
    1.0
    I paid a holding deposit of $200 on 12/18. Was denied on 1/13 and was told it would be refunded within 21 business days. As of 2/14, I have not received my refund, and the leasing office has not responded to emails. Extremely disappointed with their lack of communication and professionalism.”
  • CM
    Cire M
    Feb 7, 2026
    3.0
    Did some of the work order but the most important things were not done after waiting over a week to get out but the things they did get done were done just fine now waiting again to get the most important things done that should have got done
  • SW
    Stephanie Washington
    Jan 29, 2026
    5.0
    I would just like to thank the staff of the woodlands for all your consistent help with all the things that I've needed since I've been here. I've enjoyed my stay here and continued and enjoying my stay at this residence thank you for the maintenance guy Jim he's just amazing. Just wanted to let him know that the last request. Thank you for everything that you did for me and helping me fix my toilet and everything else that was wrong. I appreciate you guys hard work and consistency. Thanks again. From stephanie washington in apartment, 552

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Certified March 01, 2026Yext Knowledge Graph
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