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Harbor Oaks Apartments

3.8
(177 reviews)

Business Details

2227 River Plaza Dr, Sacramento, CA
95833, United States
(541) 704-7881
https://www.harboroaksapts.net

About

Apartment Building
Work hard and play hard in Sactown, then come home to a stunning, luxury lakefront residence. Our beautiful 1 & 2 bedroom retreats in North Sacramento offer a true respite from the city. Elegant, redesigned kitchens greet you at your front door, while a collection of completely unique on-site perks invite you into sanctuary-like community spaces. Inside our nature-filled living destination is where you���ll spend your days recharging, unwinding, and enjoying the little moments. Beyond the gates of our community is an accessible, inviting part of the city, full of endless eateries, cafes, boutiques, nature preserves & parks, including Discovery Park.

Location

Harbor Oaks Apartments
2227 River Plaza Dr, Sacramento, CA
95833, United States

Hours

Reviews

3.8
177 reviews
5 stars
107
4 stars
12
3 stars
13
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the maintenance team for their quick response times and helpfulness, particularly highlighting individuals like Scott and Tim.

Management Issues

Several reviews expressed dissatisfaction with management, citing poor communication, unprofessional behavior, and a lack of responsiveness to resident concerns.

Amenities and Maintenance

There were numerous complaints about the state of amenities, particularly the lake and pool, which were described as poorly maintained or unavailable.

Community Atmosphere

Despite some negative feedback, many residents appreciated the friendly community and supportive atmosphere, noting the welcoming nature of neighbors and staff.

Payment and Policies

Customers reported frustrations with payment policies, particularly regarding late fees and the inability to pay rent online, which added stress to their living experience.
  • JM
    Jahaira Munoz
    Jan 30, 2026
    1.0
    Make sure any promises are received in writing or else you’ll be told it never happened, management and staff behaved like a bunch of mean girls and had been throwing me in circles for a month now only to be told in the end that I will not get what’s promised because the staff member “doesn’t remember”. Not only will you not get what was promised but you’ll be treated terribly for asking for it.
  • VM
    Van Mo
    Sep 3, 2024
    1.0
    LAKE UPDATE- After a year waiting for the lake to fill management is now planning on turning the pit into a park…my guess is they will find a reason to put that project off another year as well. FAKE REVIEWS!!! All these 5 star reviews all happened exactly 4 days ago at the same time.. Most likely planted or paid reviews. Everyone I talk to has nothing but complaints. They will also charge you for a water view if you are near the “lake” and they have no intention on removing the water view charge. Super greedy and unfair.. We have also been robbed within our first few months here. So it is not exactly safe. PARKING is impossible on weekends and anytime after 5pm. You will have to park on the outside of the gate where your car can get broken into. Not sure why space is so limited but in our two bedroom we are allowed one designated parking spot and the other person has to hurry home to snag a guest spot. Not ideal. Last thing is they have no authority on who parks their vehicles here. Broken down cars whose alarms go off day and night without license plates can park here whenever they want waking the neighbors up at 2am. The office has never taken care of what needs to be done.
  • QD
    Queen Efuru Dupanga
    Aug 11, 2023
    5.0
    I give employee Tim White 5 stars for exceptional courtesy and professionalism. Tim was assigned to make requested repairs on my unit and Tim went above and beyond to make sure repairs were made to my specifications and needs. Upon completion, Tim kindly disposed of the trash sitting outside my door! A very special gentlemen. Harbor Oaks wouldn’t be the same without Tim!! Thank you Harbor Oaks for Tim If I may add to this review: I am so pleased with the new office staff!!! Madisen if so super special. Not only dis Madi recognize my face, she also knows me by name and always acknowledges me whenever our paths cross making me feel valued as a resident not like past office staff. And let’s not forget about Ryan the assistant property manager. Ryan is ALWAYS available to assist with whatever needs and/or concerns you may have. Ryan is super pleasant, approachable, and accommodating with the most warm and inviting smile. Ryan went out of his way to locate and delivery my misplaced package! I really appreciate Ryan and am thankful for his servitude and humility. Ryan had not allowed his much deserved position alienate him from his residents! Ryan is definitely a 8 out of 5 stars! LOVE ME SOME LEE!! The HARDEST WORKING MAN IN SACRAMENTO!!
  • GG
    Geneanne Gaines
    Aug 14, 2022
    4.0
    I've lived here for over four years and there have been many changes. The staff are still great but unfortunately the quality of living here has gone down
  • FN
    Fran Nelson
    Dec 3, 2019
    5.0
    Harbor Oaks staff and maintenance personnel absolutely rock. Been here 13 years and still going.

Brand Certified Facts from Harbor Oaks Apartments

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Certified March 01, 2026Yext Knowledge Graph
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