Customer Service
Staff members, particularly Andrew and Bill, received high praise for their helpfulness, professionalism, and friendliness, often going above and beyond for customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Security
Customers appreciate the high level of security, including surveillance cameras and gated access, which provides peace of mind regarding the safety of their belongings.
Affordability
Many reviews highlight the competitive pricing and value for money, making it an attractive option compared to other storage facilities.
Mixed Experiences
While most feedback is positive, there are a few reports of negative interactions with staff, indicating inconsistency in customer service.