My sister asked me to write this on her behalf, as she's not able to do so herself. She has lived here for quite some time, and when she first moved in, everything was just wonderful. The community was clean, well cared for, and very pleasant to live in.
Unfortunately, over time, things seem to have gone downhill. The building isn't kept as clean as it once was. The trash rooms sometimes go weeks without being properly cleaned, and the hallways and stairways don't get the attention they used to. It appears there may only be one person handling all the cleaning, which might explain some of these issues.
The lobby furniture is also quite worn down now, which is a bit disappointing to see. Some balconies have become cluttered and, frankly, not very pleasant--used for storage or even trash. Walking by the pool area, especially near the first-floor balconies, can be quite discouraging because of how unkempt some areas look.
The rent is certainly not cheap, and residents naturally expect a certain level of care and upkeep. When my sister first moved in, the community had such a high rating and felt like a lovely place to call home. These days, it doesn't quite feel the same. Rent continues to rise each year, yet the overall maintenance seems to be declining.
She doesn't feel comfortable bringing these concerns to management anymore, as it doesn't seem to lead to much change. Some of her friends have tried to speak up, but their concerns don't appear to be taken seriously. For example, there have been complaints about tenants leaving electric carts parked in the hallways for days at a time, and unfortunately, nothing has been done about it.
There are also some residents who don't seem to follow the rules or show much consideration for others, which affects the peaceful atmosphere that once made this place so special.
My sister truly doesn't want to leave, as she has enjoyed living here for years. However, she--and others she knows--are beginning to consider moving if conditions don't improve. For the amount of rent being paid, it's only fair to expect a clean, safe, and peaceful environment.
It's just a shame to see how much things have changed from what was once such a lovely community