Villa Montanaro

Reviews

• BO

  Brandon Osborne

  Mar 31, 2026
  2.0
  I originally moved into Villa Montanaro when it was a Windsor property. I was drawn to the community because of its strong reviews, proximity to public transit, and the large dog park (which is rare in the area). When I first moved in, I genuinely enjoyed living here. The management and maintenance teams were responsive, questions were answered, and issues were handled quickly. The neighbors were friendly, and I met several other dog owners at the park. Things began to decline in 2024 when the property was purchased by AMC (Apartment Management Consultants). There was little to no communication about this transition. The first email from the new management didn’t come until July 2024, and the community manager didn’t introduce themselves until about a month later. Previously, residents had access to a secure package system (Amazon Hub), which was removed. We were told it would be replaced with new Amazon lockers, but that never happened. Residents were required to switch to a new rent payment platform and pay a fee just to register. Community events, which used to be fairly frequent, became rare, and when they did happen, they often felt more like promotional setups, with things like an “Xfinity representative” table rather than actual resident-focused events. Over the following months, there were constant changes and renovations. Some improvements were fine, but others significantly took away from what made the community appealing. In July 2025, residents were notified that the large dog park would be removed and replaced with a courtyard. This was frustrating, as the dog park was a major amenity and a daily convenience for many residents. A smaller replacement dog area was added, but it was located in a corner of the parking lot, roughly a third of the size, and poorly designed. What was once a functional and enjoyable space became little more than a basic relief area. At no point were residents given an opportunity to provide input on these changes, they were simply implemented. It became clear that the new ownership prioritized increasing property value over maintaining resident satisfaction. Communication also declined significantly. Reaching management often meant waiting days for a response, if one came at all, and interactions frequently felt dismissive. Despite being labeled a “smoke-free” community, marijuana smoke was a persistent issue in hallways, stairwells, and outdoor areas. Management sent repeated reminder emails, but there was little to no enforcement. Community standards for residents to have organized balconies and restrict certain items were now completely ignored. Additionally, there was a noticeable increase in people going through trash bins multiple times per day, and non-residents dumping furniture, appliances, and other large items in the garbage areas. The apartment unit itself was solid overall, aside from noticeable noise from upstairs neighbors. However, the management and overall decline in community standards ultimately led us to decide not to renew our lease.
• JD

  Jordan Doss

  Mar 19, 2026
  5.0
  The maintenance manager, James, is super helpful and kind. He worked hard to get our AC issue fixed as quickly and efficiently as possible. Thank you!
• JB

  James Bridges

  Mar 5, 2026
  5.0
  James did an excellent job of identifying the problem with our dish washer, ordered the part and it fixed the next day. Thank you James
• MG

  McKenna Gin

  Feb 3, 2026
  1.0
  No one ever helped us. We have submitted two maintenance requests and no one has been by.
• SB

  Shawna Beck

  Jan 27, 2026
  1.0
  I moved out over a year ago breaking my year lease in only a few months, I ran across these searching for a new home currently and decided to leave my review. These apartments are getting a one star for them being nice, secure & overall a beautiful community however I was harassed for smoking when I have never smoked in my life. I did have guest who smoked cannabis that did not smoke on property but because they smelt like it personally I got blamed for smoking. It says no smoking on property or in unit, not you couldn’t smell like smoke. If people want to smoke before coming somewhere they can not smoke that’s their personal business and nobody’s concern especially with them not having to be near them. It’s not a danger or illegal to smell like marijuana. That’s like people cooking food, being musty or having a fragrance on that you personally do not like. Weird. I did not like that. Not only that but it was often people smoking cigarettes on their patio and cars I’ve witnessed… Also, the dog park smelled like piss 24/7 lingering into the hallways on top of other people homes not smelling too pleasant coming out in to the halls I’ve never complained about, why because it did not bother me IN MY UNIT where I paid my rent at. I wish anyone luck renting here. If you smoke outside your home or have guest who smoke before visiting you, do not bother.