Location.com logo
Brand Certified

Tuscany Village Apartments

4.2
(168 reviews)

Business Details

1701 E D St, Ontario, CA
91764, United States
(909) 979-3209
https://www.tuscanyvillageapts.com

About

Apartment Building
You don���t have to travel overseas to enjoy a Mediterranean experience. Defined by rich architecture and an upgraded environment, the one, two, and three bedroom apartments at Tuscany Village Apartments bring a Tuscan-inspired setting to your life. Situated near Rancho Cucamonga, in Ontario, California, our community offers a truly unique living experience in a convenient setting. Tropical palm trees, lush landscaping, and mountain views create a luxury oasis in the heart of Ontario. Come experience it for yourself.

Location

Tuscany Village Apartments
1701 E D St, Ontario, CA
91764, United States

Hours

Reviews

4.2
168 reviews
5 stars
125
4 stars
11
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Maintenance

The maintenance team, particularly Luis and Juan, received high praise for their efficiency, friendliness, and promptness in addressing issues.

Communication

Customers expressed frustration with poor communication from management, including lack of follow-through on maintenance requests and unprofessional interactions.

Community Atmosphere

Many residents appreciate the friendly and supportive community environment, highlighting the management's efforts to foster neighborly connections.

Customer Service

While some staff members received commendations for their helpfulness, others were criticized for being dismissive and unprofessional.

Safety Concerns

Several reviews mentioned issues with safety and security, including noise disturbances and concerns about criminal activity in the area.
  • BG
    Brittany Guevara
    Feb 16, 2026
    1.0
    My experience here has been unpleasant since the moment we were approved. SOLIDAD the assistant manager at the front desk is extremely hostile & unpleasant. Has an extremely poor attitude. I moved in at the end of November in 2025 the unit was infested with roaches when we entered. they claim to be a luxury apartment but the unit isn’t at its best then when I made concerns/complaints I was told there’s nothing they can do towards “cosmetic issues”. When I confront management to try to speak with someone else they refused to give me further information & continued to give me a front office number. Which they never answer. I had to come in myself to confront the property manager LETY FUENTES, who seemed to dismiss my issue every time I confronted her with a problem. She never apologized for any inconvenience & They refused to give me corporate number, after a month of asking I finally receive the number but of course no response from anyone. These apartments should not claim to be luxury. Neighbors are not neighborly at all. Walls are extremely thin, you can hear everything & anything!! Kids are in the parking lot constantly without supervision! & management doesn’t do anything (there excuse is they don’t know who the kids are) Parking spots are extremely small ( I HAVE KIDS & AN SUV) These people got upset I asked for corporate # & are retaliating by telling me to remove items from my patio that multiple other units have on their property ! The audacity. I have taken multiple photos for my proof & I think it’s been an unprofessional way that these women have handled this complex . I hope to hear from someone else because I’m tired of talking to these rude women in office ! I would recommend checking out other apartment complex near by that are much better in hospitality & all the above! Don’t make the same mistake we made! BE AWARE ⚠️⚠️ If you check out the reviews you will see that multiple people talk about their experiences with these people & they are true! I agree with Harpreet Kaur in the reviews. At some point you start to feel uncomfortable in the comfort of your own home! And paying +3k a month for it is not it!!
  • A1
    Aaa.camila 123
    Jan 28, 2026
    5.0
    Their maintenance guy Luis is great, always gets the problem solved right the first time no going back and fourth. Awesome experience with him. Thank you.
  • CC
    Celina
    Jan 11, 2026
    2.0
    This property management is very poor when it comes to communication and follow-through. They are not helpful when there are ongoing issues with neighbors, including repeated police activity that disrupts everyone living nearby. I’ve emailed management about serious concerns and received no response. The walls are extremely thin. You can hear kids stomping on the stairs constantly. I moved to a second-floor unit hoping it would reduce noise, but it hasn’t helped at all when the townhouse next door has kids running up and down the stairs. Maintenance has also been frustrating. There is little to no communication about whether repairs have been completed or when someone is coming. There’s no notice, no updates, and no accountability. Overall, the lack of communication and responsiveness makes living here unnecessarily stressful.
  • LW
    Luckytry2 Win
    Jan 4, 2026
    5.0
    A little late, but Luis came in and took care of the dishwasher problem and replaced our dishwasher and fixed the microwave heading Luis has been the maintenance go to here at Tuscany village and couldn’t be more happy with him and the work that he does here so definitely thumbs upon the maintenance worker getting the projects done and keeping our unit maintained
  • ML
    Marcus Lomeli
    Nov 25, 2025
    1.0
    I do not recommend this place. They are very strict when it comes to verifying income. Not sure what 3rd party system they are using but it sucks. I make almost $10,000 a month and my girl makes like 5,000 a month and we still got denied because we didn’t pass the income verification which is stupid. Who ever reads this I’m sure they will know who I am once they see my name. But once again I don’t recommend this place. You will regret it.

Brand Certified Facts from Tuscany Village Apartments

Tuscany Village Apartments partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others