Located near the Rideau River and the beautiful, prestigious neighbourhood of Rockcliffe Park, the Rockcliffe Arms features oversized apartments in a charming, well-established community just east of downtown Ottawa. The walkable neighbourhood offers trendy shops, restaurants, and cafes, as well as essentials like grocery and pet stores, just down the street in Beechwood Village. In the other direction, Rockcliffe offers some of Ottawa’s most beautiful parkland along the Ottawa River, as well as sailing, tennis, rowing, and other athletic clubs. With a transit stop right outside the building and major access roads nearby, residents can also take advantage of fast access to downtown and around the city.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.