Located steps from the Rideau River and a short drive from downtown, Riverside Towers in Ottawa South offers a special blend of city convenience and natural beauty. Choose from all-inclusive classic or upgraded suites, many with breathtaking views of the Rideau River, the downtown cityscape, and the Gatineau Hills. The convenient location offers easy access to both central Ottawa and to NCC river parkland with its walking, cycling, and ski trails. It also offers excellent access to public transit, with the Smyth transit hub just steps from the building. The neighbourhood is popular with students, professionals, and young families for its proximity to the University of Ottawa, Carleton University, the Glebe, and the Riverside Hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.