Set on beautifully landscaped grounds a short walk from the Ottawa River in Ottawa’s west end, Parkway Towers has a leafy, parklike feel even as it’s close to everything. The building features a well-appointed lobby and bright, spacious suites with oversized balconies, many of them with spectacular views of the river and the Gatineau Hills. Just down the street, Richmond Road offers grocery stores, restaurants, and access to bus routes and major roads, and nearby Westboro Village bustles with charming shops, restaurants, and cafés. Residents also enjoy proximity to parks, schools, and walking and cycling trails along the river.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.