Maple Ridge Community Management

Reviews

• WW

  Wendy

  today
  5.0
  Maple Ridge Community Management has been the Property Manager for my complex since I bought my townhouse over 25 years ago. Maria Janjicek is an excellent Community Manager and an extremely nice person. She is very kind and understanding, while still being professional, and always goes out of her way to help me with whatever concerns I'm having. She answers my emails quickly and follows up on things to ensure they're taken care of in a timely manner. She's also a wonderful person to talk to and a pleasure to deal with, even by email. Maria is an asset to Maple Ridge Community Management and it's very comforting knowing she's there. Wendy
• KP

  Kendra Papple

  Oct 7, 2026
  5.0
  Thanks to Parmvir for helping me out of a bind!! The person who answered the phone was not 5 star and her supervisor she passed me to not 5 star and the person who didn’t return my call not 5 star. But parmvir and the staff who rushed my job saved my mortgage !!
• DK

  David Krowitz

  Oct 2, 2026
  5.0
  Pretty Rare dealing with a property management company that is actually competent and goes the extra step to do the right thing. Good hiring and training happening there for sure. Cynthia Lake was very thorough and took the extra step to solve an error that most people likely would have just let go. Great work and much appreciated.
• SK

  Shangar Kamal

  Sep 28, 2026
  1.0
  Our experience with Maple Ridge Community Management (MRCM) has been very difficult and extremely frustrating due to ongoing and serious matters that involve several damages to our property. Despite the seriousness of issue requiring immediate attention, and our repeated attempts to communicate and resolve the situation directly, there has been significant delays and difficulties obtaining any resolution. Due to these delays by management and their board, the damages continue to accumulate due to the nature of the damage. We will update this review as the situation progresses.
• RL

  Richard Li

  Sep 23, 2026
  1.0
  DO NOT choose this property management company. Our experience has been extremely disappointing and stressful. After a fire alarm inspection in September 2025, management arranged for a contractor to replace our smoke detector for a fee, without giving us a reasonable opportunity to replace it ourselves first. We replaced it ourselves, informed management that the work was completed, and advised that the contractor was no longer needed. Despite this, we were still charged the contractor fee. We sent multiple emails asking for the charge to be reversed and received no response. Management finally replied EIGHT MONTHS LATER, stating that they would tell the contractor not to come — yet the charge was still added to our common expenses. Even more concerning, we have subsequently received contradictory explanations about what the charge was actually for. Both the invoice and formal notice describe it as “replacement/installation of a smoke detector.” We were later told it was instead for a contractor trip, inspection, and preparation of fire safety documentation — yet the amount remained exactly the same as the originally quoted replacement fee. We formally disputed the charge because we were threatened with a lien against our property. Instead of a substantive response, we received an automated message saying requests are handled in order due to high volume, while the lien process apparently continues. The problem is that they do not appear to pause or delay the lien process. As owners, we are therefore left waiting with no meaningful response while having to worry that a disputed charge could result in a lien being registered against the title to our property. The unreasonable chargeback, eight-month delay, contradictory explanations, lack of responsiveness, and the stress placed on owners while the threat of a lien remains outstanding have been completely unacceptable. This is not the level of accountability, responsiveness, or professionalism I would expect from a property management company.

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