Maple Ridge Community Management

Reviews

• RJ

  Ruby & Joy

  Aug 18, 2026
  5.0
  Excellent service from the Status Department at Maple Ridge Community Management. We recently needed a Status Certificate for our condominium on a very tight timeline. Parmvir Kaler was extremely professional, responsive, and helpful throughout the process. When we explained our urgency, he and his team went above and beyond and were able to provide the certificate two days earlier than the original promised date. We would also like to thank Rehanna Rohan for her prompt and courteous assistance. We truly appreciate the excellent customer service, professionalism, and willingness to help. It is refreshing to receive this level of service, and we are very grateful to the entire team. Highly recommended! ⭐⭐⭐⭐⭐
• SA

  Sharda Ali-Ramjattan

  Aug 17, 2026
  5.0
  I had a great experience dealing with Rehanna Rohan. She was professional, courteous, responsive, and very helpful throughout the process. She answered my questions promptly and made the process easy and stress-free. I really appreciate her excellent customer service and the care she took in assisting me. Thank you, Rehanna, for your help and professionalism. It is truly appreciated!
• CP

  Cui Paulie

  Aug 7, 2026
  5.0
  I had an excellent experience with Maple Ridge Community Management. The Property Manager and Parmvir Kaler from the Status Department were both extremely helpful, professional, and responsive throughout the entire process. I had a time-sensitive request for an updated Status Certificate, and they understood the urgency, kept me informed, and made sure everything was completed promptly. Parmvir was especially responsive and followed through exactly as promised, which I truly appreciated. Thank you both for the outstanding service and for making the process so smooth. Your professionalism and efficiency are greatly appreciated. Highly recommended!
• SK

  sai kumar kodithyala

  Aug 6, 2026
  5.0
  I would like to express my sincere appreciation for your employee, Sandeep Kumar Chokkarapu, for his assistance for setting up my Condocafe account. Throughout the process, Sandeep has consistently been kind, patient, understanding, and highly professional in all of his interactions with me. He took the time to carefully listen to my concerns, explain the necessary steps clearly, and ensure that my questions were answered promptly. His proactive approach and willingness to go the extra mile made what could have been a stressful experience much easier to manage. It is rare to come across someone who demonstrates such a high level of commitment to customer service. Sandeep’s positive attitude, professionalism, and genuine desire to help reflect exceptionally well on your organization. I am truly grateful for all of his support and would like to recognize his excellent work. Employees like Sandeep are a valuable asset to your team, and I hope my appreciation is shared with him. Please extend my heartfelt thanks for his continued diligence, professionalism, and outstanding customer service.
• NP

  n p

  Jul 28, 2026
  1.0
  MRCD – Maple Ridge Community "Destruction" (Unfortunately, Not a Joke) My experience with MRCM managing the Everson communities has been extremely disappointing. What should be a property management company focused on maintaining and improving a community has, in my experience, resulted in a steady decline in the appearance, upkeep, and overall pride of ownership within the property. I purchased my unit almost 10 years ago, and when I look back at the photos from when I first moved in compared to the condition of the community today, I am honestly shocked. Mature, beautiful trees were not properly maintained or watered, eventually removed from common areas, and instead of being properly restored, the areas were left with weeds for years. When residents raise concerns, the response seems to be to simply wait another year or two! What is even more disappointing is the lack of accountability. I have reached out through multiple channels, including contacting the MRCM leadership team, president and the VPs, and even director-level management, hoping that someone would take ownership of these concerns and provide a meaningful response. Unfortunately, I received no response. It is extremely frustrating that homeowners who pay the management fees that support this organization and their salaries cannot even receive the courtesy of a reply from senior leadership ,even "directors"! MRCM should remember that behind every unit is a homeowner who invested their hard-earned money into these properties and trusts the management company to protect that investment. We are not just monthly fee payments. We are the people who live here, who see the decline every day, and who deserve to be heard. Another disappointing aspect is how MRCM responds to negative reviews and homeowner concerns publicly. A quick look at their responses to other negative Google reviews shows a pattern that comes across as defensive and dismissive rather than focused on understanding the concerns being raised. I reviewed pages of negative reviews here, and it is concerning to see that their account manager appears unable to even start a response with a simple "Hi", or "Thank you" to homeowners sharing their frustrations. A little professionalism and basic courtesy go a long way. To the Rep managing this account: Before responding by dismissing my concerns, perhaps start with a simple "Hi" Edit added after receiving MRCD's response: This response is exactly what I expected, another attempt to dismiss a homeowner's concerns instead of addressing them. You claim there are "inconsistencies" in my review. If you're going to publicly accuse a homeowner of making inconsistent statements, then have the courtesy to explain exactly what those inconsistencies are. Otherwise, it's nothing more than an attempt to deflect from the real issues. As I said in my review, I escalated my concerns well beyond the on-site property manager. I emailed your President, Vice Presidents, and Directors. Not a single one responded. The on-site property manager's responses are about why nothing could be done and why I should continue waiting. That is exactly why I escalated the matter in the first place. An explanation for inaction is not the same as resolving the problem. Thank you for publicly reinforcing everything I said about MRCD's approach to homeowner concerns.

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