Business Details
About
Property Management CompanyAssocia
Associa Northern California is a community association and property management company based in California.
Location
Hours
Reviews
4.7
430 reviews
5 stars
375
4 stars
25
3 stars2
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Many customers praised the quick and efficient responses from staff, particularly Bernice Higuera, who was frequently mentioned for her prompt assistance.
Customer Service
Overall, customers expressed satisfaction with the helpfulness and professionalism of staff members, especially Bernice Higuera, Anna Jones, and Tiffany Williams.
Communication Issues
Some customers reported difficulties in reaching staff by phone and expressed frustration with unreturned calls or lack of follow-up on important issues.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about unresponsive management and unresolved issues, indicating inconsistency in service quality.
- BNBoris NepoJan 25, 20231.0Since 1/16/23 Bernice Higuera have not responded to me on very important messages and data I have sent. Very unprofessional and disappointing behavior.
- EOEllie OrtizAug 29, 20225.0Michelle, always takes the time out of her busy schedule to assist others who are less experienced. She is also a great communicator, I appreciate her very much
- JLJoann LauMay 7, 20195.0Thanks to Michelle Tsurui for taking care of my client on a timely manor. Appreciated.
- JTJulia TaylorMar 1, 20151.0I have called to report immediate and urgent problems with this property management for over a year and a half and my messages have never been returned and they have never picked up the phone. As a result there have been drastic problems.
Frequently Asked Questions About Associa Northern California
What services does Associa Northern California provide?
Associa Northern California offers community association and property management services in California.
Where is Associa Northern California located?
The office is located at 8000 Jarvis Ave, Entry 2, Newark, CA 94560, USA.
What are the business hours of Associa Northern California?
They are open Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 4:00 PM, and closed on weekends.
How can I contact Associa Northern California by phone or email?
You can call them at +1 510-896-2700 or email customerservice@associaonline.com.
Does Associa Northern California have an official website?
Yes, their website is https://www.associanortherncalifornia.com.
What is the timezone for Associa Northern California's location?
The timezone is America/Los_Angeles (Pacific Time).
Which nearby restaurants can I visit when visiting Associa Northern California?
Nearby restaurants include Plus, PLUS Cafe, and El Hornito Pan Pizza for American and Italian cuisine options.
Are there any nearby schools near Associa Northern California?
Yes, nearby schools include DeVry University, Young Inventors Montessori, and Lincoln Elementary School.
What nearby parks or recreational places can I visit around Associa Northern California?
You can visit Bridgepoint Park, which offers park and playground facilities close to the location.
Is there a nearby hotel if I need accommodation close to Associa Northern California?
Yes, Aloft Silicon Valley is a nearby hotel offering accommodation and related services in the vicinity.