Business Details
About
Property Management Company
Associa Northern California is a community association and property management company based in California.
Location
Hours
Reviews
4.7
431 reviews
5 stars
376
4 stars
25
3 stars2
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Bernice Higuera and other staff members are frequently praised for their quick and efficient responses to customer inquiries.
Customer Service
Many customers highlight the professionalism and helpfulness of staff, particularly Bernice Higuera, Anna Jones, and Tiffany Williams.
Communication Issues
Some customers expressed frustration with unresponsive communication from the HOA, particularly regarding urgent issues.
Mixed Experiences
While many reviews commend individual staff members, there are notable complaints about overall management and service quality from Associa.
Community Support
Several reviews mention appreciation for staff's support in community-related matters, such as clubhouse bookings and HOA issues.
- KWKrystle WFeb 8, 20235.0Michelle Tsurui is always so helpful. I have to call and email her often as I am in escrow and work with her a lot. She always responds right away and if she doesn't have what I need she helps me get there. Always a pleasure working with her.
- IJIrene JJul 7, 20225.0Anna Jones has been a total pro and done a great job for Willow Glen Mi Casa. She responds thoroughly to our concerns and heads off problems. -- Bill Mishler, Unit 334
- LBLaura BossOct 30, 20205.0Anna Jones is so responsive and professional. She always gets back to me right away - within minutes some times - to help me with my question or problem.
- DYDanny YuenMar 18, 20205.0It has been a pleasure to work with Anna Jones. When I encountered any issues or questions with the homeowner association, she always handle or respond in a timely manner. Customer Service is her top priority.
- SPShankar PrasadOct 7, 20195.0Bernice Higuera helped me with an architectural application to my HOA for Solar Panel installation in a timely manner. It went smoothly. Much appreciated
Frequently Asked Questions About Associa Northern California
What services does Associa Northern California provide?
Associa Northern California offers community association and property management services in California.
Where is Associa Northern California located?
The office is located at 8000 Jarvis Ave, Entry 2, Newark, CA 94560, USA.
What are the business hours of Associa Northern California?
They are open Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 4:00 PM, and closed on weekends.
How can I contact Associa Northern California by phone or email?
You can call them at +1 510-896-2700 or email customerservice@associaonline.com.
Does Associa Northern California have an official website?
Yes, their website is https://www.associanortherncalifornia.com.
What is the timezone for Associa Northern California's location?
The timezone is America/Los_Angeles (Pacific Time).
Which nearby restaurants can I visit when visiting Associa Northern California?
Nearby restaurants include Plus, PLUS Cafe, and El Hornito Pan Pizza for American and Italian cuisine options.
Are there any nearby schools near Associa Northern California?
Yes, nearby schools include DeVry University, Young Inventors Montessori, and Lincoln Elementary School.
What nearby parks or recreational places can I visit around Associa Northern California?
You can visit Bridgepoint Park, which offers park and playground facilities close to the location.
Is there a nearby hotel if I need accommodation close to Associa Northern California?
Yes, Aloft Silicon Valley is a nearby hotel offering accommodation and related services in the vicinity.