Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly Allyn, Cristina, and Jorge.
Maintenance Issues
Numerous complaints were made about poor maintenance, including broken elevators, pest infestations, and unclean common areas.
Living Conditions
Several reviews highlighted issues with the apartments being old, musty, and having hidden fees, leading to dissatisfaction among residents.
Community Atmosphere
Some residents enjoyed the community vibe and amenities, noting a clean and well-maintained environment, contrasting with negative experiences reported by others.