Palo Alto Plaza

Reviews

• PP

  Paprika

  Apr 4, 2026
  4.0
  This apartment is quiet, safe, and well-maintained, and the layout is fantastic. However, my experience as a prospective tenant was mixed. At my scheduled tour time, I couldn’t enter due to the access system and got no response via the intercom. I had to wait until a staff member let me in, even though someone was inside the office. Weston, the leasing agent, was friendly and professional, and the maintenance staff I met were also very kind. However, a follow-up call from another staff member felt impatient and somewhat condescending. I ultimately chose another apartment due to location, but the inconsistency in service was noticeable.
• AJ

  Anil Jacob

  Feb 25, 2026
  5.0
  The apartment complex is very well managed and maintained. The location is amazing: easy access to groceries, select restaurants, Caltrain, and bus stops. And yet, safely tucked-in to avoid traffic noise. The amenities are also top-notch! Bryan and Weston are easily accessible and quick to act for any leasing or maintenance needs.
• MG

  Megan Graybill

  Jan 4, 2026
  5.0
  After calling Palo Alto Plaza home for four years, I cannot recommend this community enough! It is a truly beautiful place that is impeccably well-maintained, but more importantly, it felt like a safe and happy home for me the entire time I lived there. A huge shoutout to the manager, Bryan, who is truly exceptional. He is professional, responsive, and genuinely cares about the residents. Any time I had a question or concern, he handled it with grace and efficiency. The maintenance staff also deserves a 5-star rating. They always greet you with a smile in the hallways and handle service requests incredibly fast. It’s rare to find a team that makes you feel so looked after. I’m sad to leave such a wonderful environment, but I'm so grateful for the experience!
• VS

  Vidhi Shah

  May 27, 2025
  5.0
  I had booked our apartment here at Palo Alto Plaza virtually. I had a very amazing experience with Mike and Bryan. Both of them were able to help me through out the process and answer the questions very patiently! The community is very clean and tidy and staff is very responsive with any help required for the apartment fixtures. Been here for about 3 months and I’m glad we got an apartment here :)
• LZ

  lin Zhou

  Jan 31, 2025
  5.0
  The location is great. It’s near El Camino and the garden is very nice with a gym and swimming pool built in.