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Domus on the Boulevard

3.9
(82 reviews)

Business Details

2650 W El Camino Real, Mountain View, CA
94040, United States
(650) 276-0065
https://www.liveatdomus.com

About

Apartment Building
The lifestyle you desire is waiting for you at Domus on the Boulevard. Our modern mid-rise community is ideally located within walking distance of cafes, grocery stores, and eateries in Mountain View, California. One and two bedroom apartments feature bright and airy living spaces with vaulted ceilings, beautiful hardwood flooring, and an in-home washer and dryer. Treat yourself to exceptional amenities like a state-of-the-art fitness center, refreshing swimming pool, and relaxing barbecue area. Discover the luxury living you seek at Domus on the Boulevard.

Location

Domus on the Boulevard
2650 W El Camino Real, Mountain View, CA
94040, United States

Hours

Reviews

3.9
82 reviews
5 stars
48
4 stars
12
3 stars
2
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Management Issues

Frequent complaints about unresponsive and disorganized management, with many residents reporting difficulty in reaching staff and receiving timely assistance.

Hidden Fees

Numerous reviews highlight unexpected additional fees that significantly increase the overall cost of living, leading to dissatisfaction among tenants.

Maintenance Problems

Residents report ongoing maintenance issues, including pest infestations and delayed repairs, with many stating that requests often go unaddressed.

Safety Concerns

Several reviews mention safety issues, including theft, break-ins, and a lack of security measures, contributing to a feeling of insecurity among residents.

Customer Service

While some staff members received praise for their helpfulness, many reviews criticize the overall customer service experience as unprofessional and lacking in care.
  • ID
    Irene Dennehy
    Dec 7, 2025
    1.0
    The lack of response from the leasing office is the least professional experience I have ever had to endure. I email and I leave voice mails. Today I went to the office and guess what closed in opening hours. I am only here two weeks and I have had zero support once I paid my rent. Shame on this facility. They don’t deliver.
  • LL
    Lisa Lee
    Nov 18, 2025
    1.0
    The worst move-out experience. When the leasing office was calculating the deposit to return, they first told us some amount to give us back. Then later, they corrected and said we owe them some money and would tell us the exact amount. So we are like, “fine, we’ll wait on their notice.” Then we get this letter from a debt collector. When it was the leasing office who failed to notify us, they contacted a debt collector, potentially hurting our credit scores. It wasn’t like we were avoiding to pay. We were literally waiting for them to follow up because they said they would. Yet, they just went through a debt collector for the money. No respect, no communication, no professionalism from the leasing office. P.S. The elevators break so often, and we had to move our belongings up the stairs to the third floor when moving in.
  • HL
    H L
    Oct 19, 2025
    1.0
    We lived at Domus for only two weeks before moving out because of an upstairs neighbor who played music for multiple hours every single day. It carried through the ceilings and hallways, making it impossible to focus or relax. The leasing office promised to handle it, but the situation didn't really improve. Realizing the noise would never stop, we decided to start the move-out process right away. That process was a nightmare in itself. We had to email the leasing office multiple times just to get the move-out started, and they even tried to charge us for an extra week or two because they wanted a formal notice date, even though we had requested to move out as of 09/02. The lack of communication and coordination was unbelievable. To make matters worse, Domus withheld our entire $600 security deposit, citing "light cleaning," "carpet cleaning," and "apartment cleaning" -- despite the fact that we lived there for only two weeks and left it spotless. We never received an itemized breakdown or notice of these charges. Overall, this experience was a complete disaster. Avoid Domus if you value peace, professionalism, or basic responsiveness. Update: I reached out to the office and like usual no response. It has been around 4 days.
  • AS
    Aqib Ahmed Syed
    Oct 8, 2025
    5.0
    Amazing community. All the amenities are convenient and well maintained. The staff are accommodating and go above and beyond. In particular, Kristin, Adelina, and Anthony embody excellence in all they do. I signed a lease here again because of them.
  • YD
    Yifu Diao
    Jul 10, 2017
    4.0
    It used to be a nice apartment. This year, the smoke detector in the hallway is broken for 5 months, the siren is so loud and when it's triggered it never stops. I made multiple complaints to the staff but they still haven't fixed it. Finally after I posted the review it's fixed.

Brand Certified Facts from Domus on the Boulevard

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Certified March 01, 2026Yext Knowledge Graph
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