Willow Grove

Reviews

• JJ

  J J

  Dec 5, 2025
  1.0
  These places act like they’re equal housing opportunity when in fact, it’s just all for show. They have so many rules behind it. They make it impossible for anyone with the housing choice voucher to get in. I know certain people make the vouchers have a bad name, but there’s people like me who are very clean who take care of their home and is always grateful for everything that comes my way. I’m just trying to find somewhere to live because I have to be out of my condo that I’ve lived in for 13 years. I’m on disability permanently. And fix income and they want you to make three times that. I don’t understand why that’s a rule when you’re literally getting money from the program I’m on. There should be exceptions. I currently live in Timberlake and my landlord has never not received a payment from me nor them. I hope the people in the office never have to go through this because life can change at any moment. Knowing that you’re gonna be homeless soon and no one even tries to help, it’s stressful. Have the day you guys deserve.
• VV

  Vanessa

  Nov 1, 2025
  1.0
  Current resident of almost 3 years with no issues until now, apartments are now under new ownership and staff disregards residents concerns. Work orders are NOT taken care of in a timely manner. They are not being done at all, have been waiting for over a month and no one has reached out. Residents are not being heard. Rent increased without notice and without agreement, even while in current lease. Complex is disorganized and chaotic while under this ownership.
• JB

  Jon B

  Dec 14, 2023
  5.0
  Been living here with my wife for a year and a half now. Management is usually very recepti To feedback and willing to work with you to accommodate any issues you may have over time in your unit. Major shout out to their handiest man Pattenson! He’s a guy that will work around your schedule to fix us any wear and tear in a very timely and efficient manner. He’s the type of guy that will go the extra mile and not only ask but take notice of things you may want to have looked at in your unit when he’s finished with the primary goal. He came in for a short paint job but took the time out of his schedule to rescuer our vent, outlet, outside light that recently went out and even tightened our striker plate for front door in under an hour. This is just the kinda team you would want at your complex.