Brand Certified
Madrid Apartments
4.6(288 reviews)
Certified by Madrid Apartments • Mar 01, 2026
Business Details
28401 Los Alisos Blvd, Mission Viejo, CA
92692, United States
Certified by Madrid Apartments • Mar 01, 2026
(949) 427-8395
Certified by Madrid Apartments • Mar 01, 2026
https://www.madrid-apts.com
Certified by Madrid Apartments • Mar 01, 2026
About
Certified by Madrid Apartments • Mar 01, 2026
Apartment Building
Modern Mission Viejo, California, living awaits at Madrid Apartments. Our one, two, and three bedroom apartments and townhomes for rent put you in the heart of all that Orange County has to offer. Nestled at the base of Saddleback in Pinecrest, our community puts you close to Toll Road 241, I-5, and I-405, giving you the best of all words. Scenic hikes, diverse dining, and abundant shopping are all within reach. Inside your recently upgraded home, find flourishes like granite countertops and plank-style flooring. Make the most of your days with resort-style amenities just steps away.
Location
Certified by Madrid Apartments • Mar 01, 2026
Hours
Certified by Madrid Apartments • Mar 01, 2026
Reviews
4.6
288 reviews
5 stars
248
4 stars
10
3 stars
5
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff, particularly David and Kim, for their exceptional service, responsiveness, and professionalism.
Maintenance Efficiency
The maintenance team, especially David, received high marks for their quick response times and effective problem-solving skills.
Community Environment
Residents appreciate the well-kept, clean, and welcoming atmosphere of the apartments, contributing to a positive living experience.
Customer Service
Many reviews highlighted the friendly and accommodating nature of the leasing office staff, enhancing the overall tenant experience.
Concerns with Management
Some customers expressed dissatisfaction with management's responsiveness and handling of certain issues, indicating room for improvement.
- SBSoumi BanerjeeFeb 17, 20265.0We had such a lovely experience for our mew tenant on-boarding process at Madrid. We walked in without any appointment, as we were in the neighborhood viewing some other apartments, we thought of going see Madrid as well. Hailey went above and beyond to help us throughout the entire process. From our first inquiry all the way through completing the online application she has guided us through and through. She was patient with us, guided us step by step, answered all our questions, and made everything feel smooth and stress-free. Her professionalism, respect, and genuine care truly stood out. We’re so grateful for her support and are looking forward to living at Madrid Apartments. ♥️
- LCLillian CarrascoJan 26, 20265.0I have always believed that the staff are what make or break it when it comes to renting and the staff here at Madrid have been wonderful. Hailey was our leasing associate and was amazing with her availability to help us to answer all the questions we had about living here and our leasing agreement. So far our maintenance has also been wonderful, Sunny and David are both amazing and David is more than willing to go above and beyond to get things done as fast and efficiently as possible. Thank you Madrid for giving us a wonderful complex to live in.
- KKKaylaDec 27, 20255.0Hailey went above and beyond to help us throughout the entire process, from our first inquiry all the way through completing the online application. She patiently guided us step by step, answered all our questions, and made everything feel smooth and stress-free. Her professionalism, respect, and genuine care truly stood out. We’re so grateful for her support and are looking forward to living at Madrid Apartments.
- JPJake PeraltaDec 2, 20255.0we had just moved in and had a problems with the microwave and water temperature but David came and fixed it very quickly and efficiently. was very positive and fixed everything all in the same day.
- JJjeremyNov 18, 20255.0Huge shoutout to Sunny & David! Our AC unit went down and they went above and beyond to help us out until a new unit came in. Their professionalism and customer service is top notch and their compassion towards their residents is always their main concern. Thanks again!
Brand Certified Facts from Madrid Apartments
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Certified March 01, 2026Yext Knowledge Graph
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