Trailhead Apartments at Tam Junction

Reviews

• LL

  Lyonell Lewis

  Dec 13, 2023
  1.0
  If I could give a rating of 0 I would without hesitation. Me & my family have been renting for a little over a year. Early in our renting journey, Trailhead changed management. The new landlord has been nothing but terrible in so many ways. These have been witnessed first hand or witnessed/included another individuals and then told to me directly. I am extremely unimpressed with this new landlord as someone who is supposed to be "professional". For her, business is business and nothing else. She doesn't realize that this is where people live and it's part of our livelihood. She lacks empathy, compassion, & professionalism. Below are examples of both quotes of things that she has said as well as situations that have occurred. -"I don't care if anyone likes me, it means I'm doing my job." -incident w/ another employee where individual was sick/not feeling well (blatantly looking very unwell), denied him leaving early because she didn't want to fall behind on work around the property, denial led to sickness worsening drastically and resulted in hospitalization; my husband was standing there when individual was denied after asking to go home and rest -will say one thing to one tenant and something else to another; inconsistent -didn't want to give me new closet doors for my daughter's room despite the mirrors being in a safety hazard state; frame of mirror doors were broken, glass was exposed -didn't want to give me wooden sliding doors despite being safer and wanted to continue to replace the current doors with MORE mirror doors because it was cheaper for her budget -has made racist/discriminatory comments to prior neighbors before they moved out; "I don't know about where you're from, but here in America we pay taxes." -talks about tenants behind their backs -overheard by my neighbor speaking about my personal finances with higher ups to the extent that's none of her business; "What could they be spending their money on?" and "They get paid and spend it right away." She has made this property uncomfortable to live on. No one should have to feel this way when trying to call a place home.
• FP

  Faith Proctor

  Aug 4, 2023
  5.0
  I am so thankful and delighted that I have been given the opportunity to live and start a new chapter of my life at Trailhead Apartments. It is so refreshing and reassuring to be able to live in a place that has such dedicated and caring people as tenants and along with the outstanding people at Trailhead Apartments properties. So blessed are we to live in this little heaven on earth. With a goodness that can grow from the harmony and respect that one has grow and cares.for. Any things is possible with the will of our Lord's love to guide us. F.Proctor
• MH

  Michael Hupertz

  Dec 18, 2015
  5.0
  I love the community and "outdoor" atmosphere. Lots of fitness related areas/people to inspire life and happiness!

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