LM
Lynette Machado
Oct 22, 2025
Over 20 years after purchasing my modular home, I unexpectedly found myself on a backward journey, only to learn that I now needed a building permit. From there, I was bounced between multiple departments in Merced County, each giving me different instructions on what was required for the permit. I reached out to HCD in Sacramento, spoke with manufacturers, and even contacted C47 contractors who offered help, for a steep price; but all roads led to dead ends. Eventually, I began contacting businesses that sold modular homes, hoping someone could point me in the right direction. That’s when I connected with Sergio Cruz, the manager at Clayton Homes. He listened patiently and truly understood how overwhelming and confusing this process can be. After I shared the information I had about my home, he was able to provide the exact documentation I needed. What impressed me most is that Sergio had no obligation to help me, there was no benefit to him in doing so. Given that, I can only imagine how outstanding his service would be for someone actually purchasing a home through Clayton Homes. Thank you!!!!