The Flat

Reviews

• DF

  Drell Fields

  Mar 3, 2026
  1.0
  I paid the deposit 12/24/25 and still haven’t received my refund it’s 03/3/26
• FD

  F D

  Jan 7, 2026
  5.0
  Easiest process I've ever experienced.
• RC

  Rico Colon

  Nov 15, 2025
  1.0
  I will just be blunt and say stay far away from this apartment. For the price you pay you can afford something way better, cleaner, safer and deal with a better management team. Safety is a huge concern here, I've encountered multiple homeless individuals in and on the premise of the property. During the day anyone can tailgate into the property when a resident scans through the door. The daytime guard doesn't watch who comes in and out and just sits there on his phone. The building itself is old, the carpets in the hallways are dirty and stained, the laundry rooms on each floor only have two washers and dryers and are usually dirty. As for my unit the plumbing is terrible, every sink and drain has clogged multiple times and was only ever actually fixed after filing over 5 maintenance complaints. I've also found roaches in my unit and in other parts of the building. There are two homeless encampments right in front of the building that make using 8th Ave sketchy and not worth it. There is also a lot of illegal activity in the general area, if you know anything about Westlake then you know how "active" this area is as the locals will say. There's also human and animal shit always on the sidewalk all the way down Garland Ave. Reaching management about complaints has gone on deaf ears multiple times shaving sent emails to the leasing manager and regional manager and being ignored. I can go on and on about why you shouldn't live here. If you value your time, money, and safety just stay far away from here. I'll be editing this review shortly to see how the process goes of getting my security deposit back.
• RH

  Rochelle Hunter

  Jul 10, 2025
  2.0
  I moved in about two days ago. The first night the deadbolt did not lock. After a long move I was not able to lock the door, very upsetting. Secondly I had to take a shower, however, the bath tub was clogged. When I sent an email to maintenance and the manger of the complex that night there was no response. I requested her supervisor name asap and no response. The next morning when I called the emergency line. Maintenance came right away fixed the door and clogged drain. They even explained why the plumbing sucks here. After spending the night here I went down to dump my trash. I ran into the manager and asked if she received my email and she dismissed me and said she just arrived. I continued with my day and waited for a response and never received a response. I thought how rude. Now two days later my sink is clogging. Im going to go down and speak with the manager, personally. However, I was surprised because the leasing agent was so courteous, patient and kind when giving me a tour of the facilities. I never would have believed the manager would be so rude and disrespectful. Although the amenities, such as gym, pool and lounge area are nice. Respect and customer services are desired from all, but especially the Manager of facility.

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