Maxfield Lofts

Reviews

• JC

  Johnny Cakes

  Feb 23, 2026
  1.0
  Joquan , Kennedy and the others should be FIRED for housing discrimination. I recently completed a secret shop here for several workers that weren't answering the telephone and refusing to accept the 30% Section 8 tenants. I made several appointments and they missed them all. I called and left messages and they never returned my telephone calls. I gave them a $2,500.00 budget and instead of showing me the he $1,700 apartment they offered me a $5,000.00 apartment instead. Instead of offering me the posted $700-,1,700 referral rebate they told me that it doesn't exist. Kennedy especially was very nasty and rude and forgot to ask for my ID and then forgot to return it. She also took me to the Garment District apartments across the street and insisted that we JAYWALK against traffic instead of crossing at the light. She offered me a non handicap unit after I insisted that I needed a handicapped accessible unit. I audited 7 of their other properties in total and 5/7 Failed. Kudos to NATE from another property he is new here , because of the great experience he offered me. He was professional and offered me units as low as $1,300.00 he didn't discriminate and was very helpful. Be careful about renting here and make sure you look at the website for pricing and report all bad behavior to corporate. Also the property in Little Tokyo was a nightmare again I made an appointment and instead the agent went on a date and ignored me. She then started texting my alternate telephone number mistaking me for her date. They get free apartments in exchange for being there for emergencies and working on Saturday. It's a shame that mystery shoppers are sent because they abuse and discriminate against Blacks and Hispanic customers. That's my review from a trusted perspective, Maxfield Lofts are very clean, and designed very nice too bad you're not able to get anyone on the phone or in person to view them. I had to report back to my coordinator 4 times just so I could audit Jaequan , he just doesn't show up to work or takes 5 hour lunch breaks.
• SM

  Sasuke Maki

  Feb 11, 2026
  5.0
  All I can say is Kennedy is absolutely amazing. She went above and beyond to get me leased and moved in comfortably. Thank you so much. Words can’t express how happy I am
• NL

  Nikki Love

  Apr 14, 2025
  1.0
  It’s been 3 years and to this day I have yet to receive my hold deposit back. I called them and requested it be mailed certified. I found it peculiar that I was immediately told my mail could possibly get lost. I understand trying to cover liability issues, but it’s obscene to me that any other property and business I’ve ever dealt with can manage to send a certified parcel containing a check. I have the privilege of being acclimated to the city and financially prosperous now versus back then. So once in a while, I think about this and I’ve decided to finally do something. It’s unfortunate how they took advantage of a young struggling professional.
• NM

  Nicholas McBride

  Mar 14, 2019
  5.0
  Moved in a few months ago and I absolutely love it here. Melissa has been absolutely exceptional to deal with through out the moving process. If I have an issue I just email her and it gets taken care of straight away.

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