OLiVE DTLA

Reviews

• WC

  Wilfred Christian Castillo

  Oct 24, 2025
  5.0
  Kim and Marlon were very helpful duration by the time I was here! Overall had a good experience!
• EV

  Edgar Valencia

  Oct 10, 2025
  1.0
  I enjoyed my stay at DTLA Olive, but I’m very disappointed with my recent experience. I was given incorrect information regarding my deposit, and despite multiple follow ups, I have yet to receive it almost three months later. I’ve made several attempts to contact the staff via phone and email, but my messages have gone unanswered. This lack of communication and transparency is extremely frustrating. I had planned to return next year, but after this experience, I’ve decided not to stay here again.
• AL

  Andrew Lawson

  Oct 3, 2025
  1.0
  Out of the six apartment buildings I lived in over the course of the last decade, OLiVE DTLA is by far the worst residential experience to date. While numerous issues have been experienced and I was waiting to address them in a review upon moving out, seeing Hunter Seymour’s review of property theft convinced me to speak out earlier and warn others to consider alternative living arrangements. First, like Hunter, my car was broken into while parked in the subterrain garage on December 16, 2024. Despite $1,400 of property stolen along with important taxpayer documents, the property management team refused to assist police with reviewing video footage. In fact, the then-lead property manager, Emily Stone, informed both police and me that OLiVE had to “protect privacy rights over property rights” and redirected me to review the lease stating OLiVE had no responsibility for lost or stolen property. The LAPD denoted how unusual her response was as no one accused OLiVE of bearing responsibility. Rather, they simply wished to investigate a motor vehicle break-in and property theft. But, as an aside, the inclination to protect the privacy rights of a thief over the property rights of a tenant is asinine. Seeing Hunter’s review months later is confirmation that the issue has not been addressed even with new management and the OLiVE company culture will continue to be problematic for tenants. Second, despite having security on-site and in close proximity, packages have been stolen from the lobby whenever the delivery system has been down. Third, apartment appliances are at the end of their life cycle. My washing machine broke down four times before maintenance replaced it. However, I do commend the maintenance team for their response time and attitude knowing how disruptive it can be to go without a washer and dryer for extended periods of time. Fourth, despite assurances from both Jon Penkala and Emily Stone that I could move-in and not have to pay the pet deposit as my health care provider was traveling for the holidays and my certification form expired the prior month, I was charged the pet deposit. Emily refused to refund it. The management team dodged emails and inquiries for nearly four months before Emily made her decision. Misleading tenants regarding the reimbursement timeline paid for a documented service animal is the antithesis of professionalism. Fifth, since Emily and Jon were replaced with a new property management team, core issues above are still unaddressed as noted in Hunter’s review. Further issues being non-permitted cars parking in handicapped parking spaces; car break-ins and property theft in the garage; etc. When the issue was raised with the new management and assurance that a community-wide email would address the former, no action has been taken over two months later. Last, when I raised concern that the lease is not compliant with the Servicemember Credit Relief Act and asked it to be amended to meet the statutory protections afforded to military service members who need to break leases for military orders, which the law dictates only requires a 30-day notice rather than the 60-day notice in the lease, I was met with outright hostility by the property management team and informed their legal reviewed it and said it was fine. If you are military and consider renting here, be sure to send a copy of your lease to JAG and the California State AG should they give you any difficulty with breaking lease for orders.
• JY

  Jaylon Young

  Sep 12, 2025
  5.0
  I’ve had such a great experience with the team here Kim, Marlon, Summer, Israel, and Eric have all been very pleasant and hospitable from the start. On the day I was apartment hunting, I had 4–5 showings lined up. I wasn’t even scheduled to tour Olive DTLA until the following day, but when I walked in, Kim went out of her way to fit me in even though there were no openings. That gesture really stood out to me. Marlon has also been very accommodating, and Summer is so kind and sweet. Since moving in, I’ve found that my neighbors are just as wonderful, creative, friendly, and welcoming. It’s been a refreshing and positive experience all around, and I’m really happy with my decision.
• KM

  Kelly Musgrove

  Sep 12, 2025
  5.0
  Moving to Olive Dtla was hands down the best decision I have made for myself this year. I like the layout of my apartment as well as the amenities that come included. The property is well taken care of and staff deliver timely notifications when issues arise. Speaking of the staff they are all very friendly. Kimberly and Marlon warm my day with their energy at the front desk. The maintenance crew have been superb, esp Israel. The immediate neighborhood feels safe. Lots of people walking their dogs, including myself with no issues. You do hear some hustle and bustle of cars, but that to me is expected and really no different than some suburban areas. Glad I chose this place to call my home.

Frequently Asked Questions About OLiVE DTLA