Masselin Park West

Reviews

• BS

  Blair Schlecter

  Dec 19, 2025
  1.0
  I live at this building. The management building has a reckless disregard for the safety and wellbeing of the residents. They started a massive construction project without property informing us of the scope and impact of it which includes boarding up our windows, tarp blocking our views, loud drilling, dust and debris and nails (yes, nails) entering our unit. Here is the text of an actual email I received from management informing me of hugely impactful work on the building and my unit with less than 24 hours notice: "We want to give you a heads-up that exterior reframing work will be taking place tomorrow on all units in the 6th stack. This work is an important part of maintaining the building’s structural safety. What to expect: During the reframing, there may be some dust, debris, and occasional nails that could enter your apartment." In other words, the building is literally telling us that dangerous nails could be flying into our unit at any time during the day. But they have refused to stop their activity, have refused to properly compensate us and refused to move us to a safer location while they do this work which is clearly dangerous if nails might be coming in. The public and the City of Los Angeles housing department ought to know what is happening at this building.
• EC

  Eric J. Chen

  Dec 10, 2025
  2.0
  I've been a resident here since 2021, and I've been a big fan of living at Masselin Park West up until recently and it's primarily due to the horrible construction project that is happening now (as of September 2025, and ongoing through Spring 2026 at the earliest). Big emphasis on the word "horrible". For the positives of living here - it's truly one of the best neighborhoods in LA. We're so close and walking distance to The Grove, LACMA, La Brea Tar Pits/Hancock Park. Dog-friendly and great neighbors! Everyone in the building says hi and I believe there is a strong sense of community and just general good vibes. I really love living in this community. For the downside, and it's a big one, it's been the construction project that has commenced. As many individuals have noted, our pool has been closed since the end of 2023 and we've been given false timelines of when it would be reopened. It's an amenity that doesn't effectively exist and likely won't for a long time. Terrible noise non-stop during business hours Monday through Friday, and it has just overall decreased quality of life. Dust and lack of sunlight, since they've boarded our windows - lack of airflow. Additionally, the construction has caused damages within the unit too. Cracks in the ceiling, drywall coming down, and all of this combined with poor transparency and sporadic communication at the beginning. Their communication is overall lacks human empath - it sounds so robotic. Shapell Properties Inc., do better. :-(
• LM

  Lauren McLendon

  Oct 30, 2025
  5.0
  This review is specifically for Dominique, the property manager. She started around the time that we moved in earlier this year, and since Day 1 she’s been amazing. Always available, helpful, communicative, professional, patient, and kind. She genuinely cares about the tenants and despite not having much help and the building being in the middle of a major renovation, she’s been very reliable, which is hard to come by, especially in L.A.
• MG

  mahdi ghafouri.varzaneh

  Sep 3, 2025
  5.0
  Robert was fantastic, he showed up on Labor Day is his day off to look at the Dishwasher and they took care of it very soon which I really appreciate him and entire team.
• AW

  Aleah Wolinsky

  Aug 14, 2025
  5.0
  Since Dominique took over as our apartment manager, the difference has been night and day. The previous management company left a huge mess, but Dominique jumped right in and it’s clear she truly cares about the tenants. In her short time here, she’s accomplished so much and has been consistently available, responsive, and communicative. Really takes the time to get things done and get them done right. This is such a huge relief that gives real peace of mind when renting in Los Angeles. The building itself is in a great location, and my luxury one-bedroom is spacious, modern, well-kept, and comfortable — a place I’m genuinely happy to come home to and have lived at for a few years now. Robert, our maintenance supervisor, also deserves recognition. He’s incredibly efficient, handles requests quickly, and makes sure things are done right the first time. In all my years renting in LA, I’ve never experienced the level of care and professionalism he provides. We’re lucky to have both Dominique and Robert here!

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