1724 Highland

Reviews

• CC

  Chloe Chanley

  Nov 13, 2025
  4.0
  I lived at 1724 Highland for 14 months and want to give a clear, straightforward review for anyone considering moving here. For context, I prioritize safety, storage, modern features, and strong amenities. 1724 delivers on most of those points, but there are operational issues and fine-print frustrations you should be aware of. Pros: • Amenities: The pool, hot tub, grills, gym, and secured resident parking are great additions. • Unit: The apartments are spacious with excellent storage. My two-bedroom comfortably fit large furniture without ever feeling cramped. The units themselves are really good at insulating internal noise from other tenants, although the same can't be said about street noise. • Maintenance + cleaning staff: Maintenance is fast, friendly, and reliable, and the cleaning team keeps the property in good shape apart from the occasional "presents" left in the halls from pet owners in the building. • Loading dock: An underrated perk. The gated dock on McCadden handles everything from large moving trucks to a UBOX for multiple days. The dedicated elevator is big and makes moving far easier (albeit the busiest of the bunch). • Walkability: Being in central Hollywood means quick access to grocery stores, restaurants, bars, cafes, and shops. Cons: • Application process: Slow, rigid, and more corporate than it needs to be. Despite having plenty of financial proof, we still needed a guarantor. They also rely on direct landlord verification, which delayed our approval by more than a week due to an unresponsive former landlord — something completely out of our control. On top of that, the move-in special advertised had hidden timing rules that weren’t clearly disclosed, costing us extra days of rent we didn’t expect to pay. • Guest parking: There is none and street parking is nearly impossible during the day. The garage is huge and nowhere near full, but they still don’t allow guest parking. • Elevators: The elevators break constantly — every few weeks at minimum. Since not all elevators access the same floors, outages often force long detours or, in my case, multiple daily climbs between the 5th floor and P3. • Smoke detectors: Nearly anytime we would cook something stove top whether it was smokey or not our fire alarms would go off. • The neighborhood: Hollywood is convenient but chaotic. Expect noise, traffic backups, street closures, and a very visible unhoused population. If you need quiet or low-stress surroundings, this location isn’t it. Neutrals: • Security: The building has good security measures (fobs on all access points, 24/7 guard), but resident behavior — leaving gates open or allowing tailgating into the garage — can undermine it. • Delivery + packages: Package lockers exist, but carriers don’t consistently use them. Packages often pile up in the package area and I did have one stolen at one point. • Communication: Emails to leasing were hit-or-miss and often required follow-ups or in-person visits. High staff turnover meant inconsistent answers. Move-Out Process: This deserves its own call-out. Management has significant painting and cleaning fees (up to $838 combined) built into the move-out process, which you only learn about upon disclosing intent to move out. While mine were ultimately waived, I spent around 80+ hours filling holes, touching up paint, and deep-cleaning my apartment (and I'm already extremely clean) to avoid losing my entire deposit to these charges. I understand if a tenant trashes the apartment needing to charge these exorbitant fees, but isn't that part of the reason a deposit exists? Overall: 1724 Highland has strong positives — big units, solid amenities, general security, good maintenance, and a walkable location — but also frustrating downsides, especially around admin processes, communication, and elevator reliability. If you’re patient and prioritize space and amenities, it can be a good fit. If you want seamless management, quiet surroundings, or an easy and transparent move-in/move-out experience, you may want to weigh your options.
• MM

  Manolo Mono

  Nov 5, 2025
  5.0
  I lived here for almost 2 years and I had a really good experience. The staff is very nice, they respond fast and they keep the building clean all the time.
• TL

  T Lee

  Sep 25, 2025
  1.0
  Worst and most stressful living experience. The first and most times we had to call the police: multiple break-ins (unit and vehicle) and constant noise disturbances from neighbors at all hours. Tenants were more of a problem, on top of the unreliable management team: careless parking neighbors frequently damaged our cars, mail would get stolen, the building and grounds were poorly maintained (common areas often smelled of pet waste, trash chutes were constantly overflowing, and fire alarms went off regularly.
• AC

  Anthony Cardinal

  Sep 3, 2025
  5.0
  This property is amazing! Have been living here for many years and have found no complaints. When going through the move in process with the office it was a very easy and quick transaction. I would truly give this building and it's manager a high rating. Great location and convenient to everything. It is very well run and the management office always attentive to any request and needs that one may have as a resident. Happy to be here
• CP

  Cali Parks

  Jul 12, 2025
  4.0
  I want to give an honest review of my experience living here over the last 6 months because I know I would have appreciated this type of review when I was looking for an apartment 6 months ago! My top priorities in an apartment at the time were safety (both of me and my car), privacy, in unit washer/dryer, and a good size/layout of the apartment. I will say that in all of those areas, this apartment has exceeded my expectations. The building is very secure and I always feel safe (priority number 1) and I feel like I have great privacy. The walls are thick. I have never heard my neighbors. And I have a quiet view of the inside of the apartment building. Very relaxing and calm where I’m at, though I hear it depends on what unit you’re in. I also feel that the parking garage is very secure and safe, no issues there. The neighborhood (Hollywood Blvd) is a little bit of a different story, but you knew that moving to this area in the first place (or at least you should - do your research, walk around a bit). That is one thing I will say (no fault of 1724 Highland!), but if you value living somewhere where you can take a quiet walk outside (without tourists and homeless population)…this isn’t your place. But, it is also nice being walking distance from Starbucks, 7/11, various restaurants, and LA Fitness. Layout and size of the apartments are very generous. Also the maintenance team is excellent and speedy. They always fix things same day or the next day if you submit a late request. The ONE reason I took off a star…the elevators 😔. There are several elevators throughout the building, and one or two breaks about every 4-6 weeks. And then it takes about a week to fix. Sometimes both elevators near your apartment go out at once. Very annoying. Especially when you live on one of the top floors (hello, stairs!) I hate to put this in the review, but it NEEDS to be addressed and this issue needs to be fixed or at least greatly improved by the apartment community… Nice gym, pool and spa. And I love the business center for getting work done. All of that being said, I would still choose to live here again this year given what my priorities were at the time if I could go back in time and tell myself what to do. I hope this helps!

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