Certified by Professional Community Management • Apr 26, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 1:00 PM
SaturdayClosed
SundayClosed
Reviews
4.2
524 reviews
5 stars
400
4 stars
16
3 stars6
2 stars2
1 star
100
CM
Chantel Mallett
Apr 23, 2026
5.0
I'd like to express gratitude for working with Romeo. He was so friendly and responsive. He listened carefully and took care of my problem right away and put me at ease. He has excellent customer service, and I appreciate his kindness and reassurance.
RC
Rob Cole
Apr 9, 2026
1.0
I would give ZERO...the absolute worst PM organization ever!!...This is a challenge to the company to actually find out why this has been my experience.
JD
Jun Dato-on
Mar 5, 2026
5.0
The association company was responsive to issue I emailed them on the weekend. They have pest control took care of the issue of swarming bees behind my fence right away on Monday.
BC
Brian Casteel
Jan 30, 2026
1.0
If I could leave a negative star I would. Out of courtesy for the individual I will not DOX her on here but my "Community Manager" in the Orange County office can't seem to reply to my emails or get my issues resolved AT ALL. I've been trying to get something taken care of for over 10 months now without any communication from PCM since my initial email to them. Even our HOA President can't seem to get anything from her. Horrible management company!!! DO NOT HIRE THEM!!!
TT
tp8
Jan 30, 2026
5.0
PCM is an awesome management company to work with and very communicative. I specifically have delt with Casey Almero and he is one of the best! Very responsive and really knows how to take care of the communities.
Frequently Asked Questions About Professional Community Management
What services does Professional Community Management provide?
Professional Community Management offers community association and property management services in California.
Where is Professional Community Management located?
It is located at 27051 Towne Centre Dr, Lake Forest, CA 92610, USA.
What are the business hours of Professional Community Management?
The office is open Monday to Thursday from 8 AM to 5 PM and Friday from 8 AM to 1 PM. It is closed on Saturdays and Sundays.
How can I contact Professional Community Management?
You can reach them by phone at +1 800-369-7260 or email customerservice@associaonline.com.
Does Professional Community Management have a website?
Yes, their website is https://www.associaonline.com/locations/professional-community-management/lake-forest.
What categories does Professional Community Management belong to?
It specializes in property management, community association, property and building maintenance, and is affiliated with Associa.
Which nearby places can help me find Professional Community Management more easily?
Nearby landmarks include Associa, Q3 Consulting, and Ossur Headquarters which can help orient you.
Are there nearby hotels if I need accommodations when visiting Professional Community Management?
Yes, Hampton by Hilton and Hampton Inn by Hilton Irvine East - Lake Forest are nearby hotels you can consider.
Where can I find food or dining options near Professional Community Management?
Sizzler, a burger restaurant, is located nearby for dining options.
Are there any nearby services related to home security or maintenance?
Yes, nearby you can find Kwikset for home security and locksmith services, and Pfister for plumbing and home improvement.
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