Laguna Gardens Apartments

Reviews

• BK

  Beata Kwiatkowska

  Nov 3, 2025
  5.0
  The repair was completed quickly and efficiently. Thank you.
• DM

  Doug Martin

  Oct 28, 2025
  5.0
  Had my dryer unit fixed in one day! This is the second time they have resolved a maintenance issue for me in less than 24 hours. Nice work.
• HD

  Huda D

  Oct 27, 2025
  1.0
  Most unorganized and suspicious apartment I've ever applied to. Don't waste your time with applying!! They do not honor their own policies or the pricing listed at the time of your application. Instead, they’ll present you with a completely different (and higher) rate, which they continue to increase as they drag out the application and move-in process. The staff consistently acted confused or unaware, offering no real explanations other than, “Oops, I was looking at an inaccurate price.” There’s zero accountability or urgency to resolve issues. They refuse to promptly refund deposits or application fees, even when they clearly violate their own policies. Every attempt to get a resolution is met with vague promises to “check with the regional manager,” who apparently is never available. After wasting over two weeks on the application/ 'move in' back and forth communication, I have still not receiving my refund so now am I not only without housing but also out the money I paid. They barely agreed to a partial refund and by mail only with will be sent in 21 days (if that). Housing is a serious matter, and their lack of transparency and accountability is unacceptable. Very sketchy organization!
• DG

  Daniela Martinez González

  Sep 2, 2025
  5.0
  My husband and I were looking for the perfect place to move and decided to ask at Laguna Gardens. From the moment Juliette helped us, we were delighted with the service she provided. She gave us the information we needed and helped us with the entire application process. She was very professional and helped me with all my questions.
• JT

  Joseph Tanaka

  Jul 29, 2025
  2.0
  Epitome of everything that is wrong with Orange County. They put on a fairly attractive exterior, but essentially rotten to the core. Let's start with the neighbor's kitchen drain backing up and emptying into our kitchen sink... More than once. *gag* the floor in our unit had... Wait for it, hills and valleys; subfloor seriously warped. From the garage you can see what attempts had been made to ‘smooth it out’ to no avail. Speaking of garages, don't live over one. Despite asking the rep who showed us the unit, ‘is it loud’... No, you can feel it a little, but not really loud... Bald-faced lie. Our garage door and the two other garage doors we lived above were a constant problem. Want to open windows for fresh air, don't. You will be taking in the exhaust from neighbors who leave their pre 90s trucks running while they load up supplies for the day's work. Told management, was told to talk to them or handle myself. Illegal parking, which caused 5k in damages to our vehicle gets the same response.. I'm supposed to call and have 30 vehicles a day towed. Real good for neighbor relations. The list goes on and on, but I want to stop thinking about this awful place asap, so the gist is; run away, run far far away. Do not rent from these people even if they claim to be under new management. Same crap, different suits.

Frequently Asked Questions About Laguna Gardens Apartments