Maintenance Issues
Numerous complaints about slow response times and unresolved maintenance requests, including broken appliances and safety hazards.
Staff Performance
Scott and other leasing staff received positive feedback for their helpfulness and professionalism, but there were also reports of misleading information and poor communication.
Cleanliness and Safety
Multiple reviews highlighted unsanitary conditions in common areas and safety concerns, including reports of pests and security issues.
Move-Out Charges
Several customers expressed dissatisfaction with move-out charges and deposit returns, citing unexpected fees and lack of transparency.
Amenities and Community
While some residents appreciated the amenities and community feel, others criticized the maintenance and quality of facilities like the gym.