Business Details
About
Apartment Rental AgencyApartment Building
Welcome home to Elements! Elements features highly-appointed, designer apartment homes with an unrivaled collection of amenities, spaces, and experiences. Blending fresh, modern interiors with a vibrant community setting, Elements introduces two unique phases: the Metal Building, our flagship phase, and the newly released Wood Building, now leasing! Contact us today!
Location
Hours
Reviews
3.9
261 reviews
5 stars
177
4 stars
8
3 stars
7
2 stars
9
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Cheryle received numerous positive mentions for her helpfulness, professionalism, and friendliness, making the leasing process smooth for many residents.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including broken amenities and slow response times, leading to frustration among residents.
Management Concerns
There were multiple complaints about poor management practices, lack of communication, and unprofessional behavior from some staff members, particularly in the leasing office.
Amenities and Safety
While the amenities were praised, many residents reported issues with their functionality and safety concerns, including parking problems and security lapses.
Mixed Experiences
Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions while others described their time as a nightmare due to management and maintenance issues.
- DCDarcy Charles1 day ago5.0Regina is amazing!! I was having such a hard time finding an apartment and made an appointment with Regina. I told her exactly what I wanted and she found me the absolute perfect apartment. She was there when I had questions and helped me throughout the entire process. Could not recommend her enough. She is awesome and so helpful and sweet
- LKlauren kimDec 28, 20255.0Had some maintenance requests and our maintenance tech Beu Flores came to our rescue! He came same day, super friendly, and not only fixed our problems, but taught us how to prevent similar problems in the future! He has a lot of experience so he also taught us some tricks around the apartment that are now coming in handy! Great guy, easy to talk to! 10/10 would recommend!
- SSShanaNov 20, 20255.0Ben and Jesus G are always prompt, professional, and extremely helpful. They handle every request with care and consistently go above and beyond to make sure everything is taken care of properly. Their positive attitudes and reliability make a big difference, and their hard work is truly appreciated. Thank you, Ben and Jesus, for everything you do!
- LALydia AskrenNov 20, 20255.0I worked with Mark and he made the whole process, from touring to moving in, incredibly easy. Elements has fantastic amenities like the gym and bowling alleys, and their apartments are very nice and updated!
- AMAriel MinNov 18, 20255.0We absolutely adore Ben Flores! We can’t say enough good things about Ben. He’s one of the most talented maintenance professionals we’ve ever interacted with — quick, thorough, and always solving issues efficiently. He’s also extremely personable and professional, making every interaction enjoyable and positive. Truly outstanding service every time.