Location.com logo
Aerial view of Elements that shows a green lawn and a resting area.
Brand Certified

Elements Apartments

3.9
(273 reviews)

Business Details

1000 Elements Way, Irvine, CA
92612, United States
(949) 804-9432

About

Apartment Rental AgencyApartment Building
Welcome home to Elements! Elements features highly-appointed, designer apartment homes with an unrivaled collection of amenities, spaces, and experiences. Blending fresh, modern interiors with a vibrant community setting, Elements introduces two unique phases: the Metal Building, our flagship phase, and the newly released Wood Building, now leasing! Contact us today!

Location

Elements Apartments
1000 Elements Way, Irvine, CA
92612, United States

Hours

Reviews

3.9
273 reviews
5 stars
187
4 stars
8
3 stars
7
2 stars
9
1 star
62

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many residents reported poor management practices, including unresponsiveness to maintenance requests and billing disputes.

Maintenance Quality

While some maintenance staff received praise for their responsiveness, there were numerous complaints about slow service and unresolved issues.

Amenities Problems

Residents frequently noted that advertised amenities were often broken or unavailable, leading to dissatisfaction.

Positive Staff Interactions

Several reviews highlighted positive experiences with staff members, particularly Cheryle and Mark, who were noted for their professionalism and helpfulness.

Noise and Safety Concerns

Multiple reviews mentioned issues with noise from neighbors and frequent false fire alarms, which disrupted residents' peace and safety.
  • DR
    Dylan Richardson
    Feb 20, 2026
    1.0
    Edit: notice how they look you up beforehand. It's a scare tactic they use to not renew your lease. Clearly they should realize this is a resident because I posted a video of their dog poop covered hallways. Also notice how they have no response to the EV charger problem. Also the alarms going off every night for 2 weeks was not an emergency. You even admitted it was an error with the alarm system. You need to stop lying about everything. This place should be a lovely place to live but the problem is management and poor enforcement of rules. Management does nothing about the MANY residents who are selfish jerks. 1. Animal urine and feces in elevators is a common sight. 2. The building offers "free" electric vehicle charging but does nothing to enforce the fact that people use it as guest vehicle spots where MANY cars are commonly parked for the entire weekend fully charged but then when you complain the manager Lamont claims they can't do anything about it. 3. Fire alarms are CONSTANTLY going off. This isn't just the yearly testing this is a massive problem with the building. Highly encourage you to look elsewhere to live if you want to be comfortable.
  • VC
    Vanessa Cabello
    Feb 17, 2026
    5.0
    Mark was absolutely amazing from start to finish! He gave us a tour and immediately made us feel comfortable and genuinely excited about the possibility of living there. He was incredibly detail-oriented and took his time explaining everything thoroughly, answering all of our questions without ever making us feel rushed. By the time we got back to our car, we looked at each other and said, “We want to move here.” That’s how confident and excited he made us feel. We’re so happy we chose to move here, and working with Mark truly made the entire experience smooth and enjoyable. Highly recommend asking for him if you’re touring! :)
  • OA
    Omer Cagri Aydin
    Feb 13, 2026
    1.0
    Avoid this place. We gave proper 30-day notice, moved out on time, and provided forwarding information. After move-out, we were sent to collections for $1,800+, even though the property actually owed us money ($4k+). After extensive disputes, they eventually sent us a refund of about $4,000, confirming the collections attempt was unjustified. The one charge they refused to reverse was a pet urine damage fee, despite the fact that we never owned or brought any pets into the unit. The only documentation supporting this charge was dated two weeks after we moved out, which makes the claim highly questionable. Throughout our tenancy, billing issues were common. We were charged twice for one month due to their system error, and in another month we were charged late fees despite having autopay enabled. Those late fees were never refunded. They also attempted to charge around $6,000 for water damage while ignoring our insurance company for months. Instead of coordinating with insurance, they tried to bill us directly and withheld our funds during the process. If you read the reviews carefully, you’ll notice a pattern: people who have just toured or recently moved in often leave positive reviews because the property gives a good first impression. Long-term residents, on the other hand, consistently leave one-star reviews describing the same issues. They are friendly upfront, but once money is involved, the tone changes. Amenities were frequently broken, and maintenance was inconsistent. I would not recommend anyone move here unless you are prepared to fight to get your own money back. Management was unresponsive and adversarial throughout. Any polite response they post here now does not reflect how they acted when we were actively trying to resolve this.
  • RM
    Rodolfo Murillo
    Feb 6, 2026
    5.0
    Katelyn in the front office is incredibly nice, respectful, helpful, and has a great sense of humor. Every morning when I come to the property, she greets me with a positive attitude that truly brightens my day. If I ever have questions, she is always willing to help and explains everything in a friendly and professional way. I highly recommend speaking with Katelyn if you visit the property — she will make sure all your questions are answered. Thank you, Katelyn, for all your help and professionalism.
  • EK
    Erika King
    Feb 3, 2026
    5.0
    I absolutely love living at Elements. I just renewed my lease for a second year this month because I’m so happy here. The amenities, living spaces, and staff are incredible. This review is for maintenance being so awesome! Yesterday, my washer had unexpectedly stopped working and maintenance came to the rescue immediately. Ben Flores and Juan Araujo were amazing and worked quickly to get the part needed to fix it. They fixed my apartment washer the next day, and were incredibly efficient from start to finish. On top of that, they were friendly and professional. It’s rare to find such a lovely place to live. Huge thanks to both of them for the great service! Thank you Elements!

Brand Certified Facts from Elements Apartments

Elements Apartments partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others