Staff Performance
Cheryle received numerous positive mentions for her helpfulness, professionalism, and friendliness, making the leasing process smooth for many residents.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including broken amenities and slow response times, leading to frustration among residents.
Management Concerns
There were multiple complaints about poor management practices, lack of communication, and unprofessional behavior from some staff members, particularly in the leasing office.
Amenities and Safety
While the amenities were praised, many residents reported issues with their functionality and safety concerns, including parking problems and security lapses.
Mixed Experiences
Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions while others described their time as a nightmare due to management and maintenance issues.