VP
varun pennam
Feb 11, 2026
Bad management, Office staff misled me about both touring and pricing, and the experience felt very unprofessional.
They show that the office is open on Saturdays, but when I tried to schedule a tour, I was told they do not offer tours on Saturdays and that staff do not work those days. This was never clearly communicated in advance and completely wasted my time. On top of that, they were quoted 1 bed / 1 bath at $2,400 at last week after a week, and when I followed up, the price had suddenly jumped to $2,700. I understand that prices can change, but such a large increase in a short period, combined with unclear tour availability, feels unfair and very discouraging.
Overall, the lack of transparency around both office availability and pricing made me lose trust in Sofi Fremont Apartments, and I would advise future renters to get everything in writing and be prepared for sudden price changes.