Renaissance Square

Reviews

• AS

  Amanda Settewongse

  Mar 25, 2026
  5.0
  I shopped this apartment complex when looking at moving to Concord. Amanda, Mira and her team are great. Super responsive and caring.
• DW

  Dana Warner

  Jan 20, 2026
  4.0
  What can I say about Caitlyn , she was amazing! Upon moving in she’s always pleasant and greets you with a smile very attentive to your needs . I moved here because I love the the look , and the pool area stood out, the grounds could use a little more care they are working on it however it needs more care the smell of urine and poop is terrible!! And the garbage is an issue it seems tenants need to be more attentive and respectful when it comes to their Dogs as well. I have one and I would never not pick up her poop or let her urinate on the cement . Also nieghbors who live on the top floors need to be respectful. I have a annoying neighbor who has a sound bar in a Apt. Property Manager Michelle is doing her best after a respectful conversation to rectify the issues and My complaints on this Guy who lies about it . insane . Pablo the assistant manager was helpful as well . George Maintenance is Great!! Overall things need to be better!! I dont doubt it will be as they are working on it . Update…….. I have since moved to a different apartment Pablo the assistant Manager was Excellent with this Process after dealing with a issue of extreme noise and stress with a previous neighbor I have finally got settled in my new place , I am much happier and although I didnt see eye to eye with community Manager Michelle she did make sure the process was taken care of after proper documentation etc of the situation I was dealing with . Darla the leasing agent is also Amazing!! Its good to have her back in the office she has such an amazing personality even if your day is bad she makes you smile Thank you Darla she will love on your Pets as well. Finally I can say im Happy, and feeling like there is some home here with all of the new changes . Thank You Renaissance Staff
• KC

  Karina Campos

  Jan 6, 2026
  1.0
  Had an appointment for a tour, as we walked in the building itself was nice. The assistant manager was nice and presented himself but ran off to to something without an ETA. The manager herself is the issue and needs more training with costumer service and communication skils. We waited for 30min. I did what was asked I arrived early and went to the leasing office and the lady inside said loudly they were closed, I said loudy, like she did that we have an tour appointment. Before that many residents, including a contractor were knocking and there was no answer for any of them. They were left not knowing what to do since each time they went it was closed. The residents looking for help were being ignored, as a future resident I felt ignored as well. I left very disappointed. Didn't get a tour, the lady responded very rudely. Even assumed that I lied how the assistant manager introduced himself to me and my family and that ive been waiting that long. I told her check the lobby cameras. If your assistant manager has to do the tours for you, and run emergency situations when you have an appointment scheduled, then the manager should do the tour or communicate ahead of time the delay. She came off very defensive when I communicated that I was waiting and would leave canceling the tour. She was very defensive and trying to reschedule. But with what we experienced just waiting was more than enough to see we don't want to live in a place where the manager ignores residents and immediately yells they are closed to future residents. I let them know I was leaving dissatisfied and disappointed. Really seems like they don't want to lease units. Both my husband and I work very well customers service jobs including leasing and left disappointed on the manager herself. Assistant manager looks like he is doing his best. I really looked forward to moving there upon arrival but now that won't happen.
• JM

  javier martinez

  Nov 28, 2025
  5.0
  I’ve been here for 2 years with my family , Chelsea and Caitlyn from the management team is great! My wife and I enjoy this environment for our family!
• MZ

  Mehmet Zeka

  Nov 26, 2025
  5.0
  I had an amazing move-in experience thanks to Caitlyn!!! She was super helpful from the moment I arrived. She walked me through the entire apartment, explained everything I needed to know, and made the whole process easy and stress-free. Really appreciate her patience, professionalism, and positive attitude. Thank you for making my move-in smooth!