Renaissance Square

Reviews

• DW

  Dana Warner

  Jan 20, 2026
  3.0
  What can I say about Caitlyn , she was amazing! Upon moving in she’s always pleasant and greets you with a smile very attentive to your needs . I moved here because I love the the look , and the pool area stood out, the grounds could use a little more care they are working on it however it needs more care the smell of urine and poop is terrible!! And the garbage is an issue it seems tenants need to be more attentive and respectful when it comes to their Dogs as well. I have one and I would never not pick up her poop or let her urinate on the cement . Also nieghbors who live on the top floors need to be respectful. I have a annoying neighbor who has a sound bar in a Apt. Property Manager Michelle is doing her best after a respectful conversation to rectify the issues and My complaints on this Guy who lies about it . insane . Pablo the assistant manager was helpful as well . George Maintenance is Great!! Overall things need to be better!! I dont doubt it will be as they are working on it .
• KC

  Karina Campos

  Jan 6, 2026
  1.0
  Had an appointment for a tour, as we walked in the building itself was nice. The assistant manager was nice and presented himself but ran off to to something without an ETA. The manager herself is the issue and needs more training with costumer service and communication skils. We waited for 30min. I did what was asked I arrived early and went to the leasing office and the lady inside said loudly they were closed, I said loudy, like she did that we have an tour appointment. Before that many residents, including a contractor were knocking and there was no answer for any of them. They were left not knowing what to do since each time they went it was closed. The residents looking for help were being ignored, as a future resident I felt ignored as well. I left very disappointed. Didn't get a tour, the lady responded very rudely. Even assumed that I lied how the assistant manager introduced himself to me and my family and that ive been waiting that long. I told her check the lobby cameras. If your assistant manager has to do the tours for you, and run emergency situations when you have an appointment scheduled, then the manager should do the tour or communicate ahead of time the delay. She came off very defensive when I communicated that I was waiting and would leave canceling the tour. She was very defensive and trying to reschedule. But with what we experienced just waiting was more than enough to see we don't want to live in a place where the manager ignores residents and immediately yells they are closed to future residents. I let them know I was leaving dissatisfied and disappointed. Really seems like they don't want to lease units. Both my husband and I work very well customers service jobs including leasing and left disappointed on the manager herself. Assistant manager looks like he is doing his best. I really looked forward to moving there upon arrival but now that won't happen.
• JM

  javier martinez

  Nov 28, 2025
  5.0
  I’ve been here for 2 years with my family , Chelsea and Caitlyn from the management team is great! My wife and I enjoy this environment for our family!
• MZ

  Mehmet Zeka

  Nov 26, 2025
  5.0
  I had an amazing move-in experience thanks to Caitlyn!!! She was super helpful from the moment I arrived. She walked me through the entire apartment, explained everything I needed to know, and made the whole process easy and stress-free. Really appreciate her patience, professionalism, and positive attitude. Thank you for making my move-in smooth!
• AG

  Angela Geraldi

  Nov 2, 2025
  5.0
  I live here at Renaissance Square Concord California. I love it here. I love my apartment. I wanna say a special thank you too the girls in the leasing office Chelsea and Caitlyn. They are so helpful and always greet me and my dog Honey with kindness and smile. They both make me feel so at home here. Most of all, they are doing a great job in the leasing office always very attentive to our needs.