Customer Service
The staff, particularly Chase, Samantha, and Vanessa, received high praise for their professionalism, friendliness, and willingness to assist residents.
Maintenance Team
Jorge and Cesar from the maintenance team were frequently commended for their quick response times, professionalism, and effective problem-solving skills.
Community Atmosphere
Residents appreciate the clean, well-kept environment and the sense of community fostered by events and friendly interactions among staff and neighbors.
Amenities
The property offers attractive amenities, including a gym, pool, and common areas, which residents find appealing and well-maintained.
Concerns
Some residents expressed dissatisfaction with management practices, particularly regarding maintenance inspections and issues with the refund process for deposits.