The Summit at Chino Hills

Reviews

• KK

  Ken

  Apr 2, 2026
  1.0
  At around 2 a.m. last night, a group of people were making an outrageous amount of noise in the pool area, laughing and shouting as if no one else lived here. The volume was completely unacceptable and far beyond any reasonable or legal noise limits, especially during designated quiet hours. This kind of selfish and disrespectful behavior is absolutely infuriating. People live here to rest, not to be woken up in the middle of the night by others who clearly have no regard for basic decency. Management needs to take this seriously and enforce the rules immediately. If this continues, it reflects a complete failure to maintain a livable environment for residents.
• XL

  Xing Lee

  Mar 15, 2026
  1.0
  Be very careful before paying the holding fee here. My mother and I toured the apartment on a Saturday morning, and the staff member told us that if we decided not to move forward, we would have 72 hours after the application was approved to cancel and get our holding fee refunded. Based on that, we submitted our application that same afternoon. However, they did not even start processing our application until the following Wednesday, and then spent the next few days repeatedly asking for additional information that we had already provided in the original application. They also contacted our landlord and employers and asked them to fill out forms. Both later told us the management’s attitude was rude and suspicious during these calls. When my mother's employer answered their questions (their business has been operating for over 60 years), management responded as if they didn’t believe them and said they would need to “check the business themselves.” They also repeatedly called our landlord and left multiple voicemails pushing her to complete their form. After hearing about how they treated our landlord and employer, I decided to cancel the application and asked for my holding fee back. That’s when they told me the fee was non-refundable after 72 hours from submission. During the tour we were told the 72 hours started after approval, but the document only says “non-refundable after 72 hours,” so there was nothing we could argue. I admit I should have read the document more carefully. But the process still felt misleading and unnecessarily drawn out, especially since they delayed processing the application and kept requesting information day by day. If you apply here, read every line of the paperwork and think carefully before paying the holding fee.
• KL

  Kev & Jen Lopez

  Jan 24, 2026
  5.0
  My wife and I toured this community and completely fell in love with it. From the beautiful apartments to the great location, everything exceeded our expectations, and we truly hope to apply and move in soon. The real reason for this review, though, is Mak from the leasing office. This was hands down the best apartment-tour experience we’ve ever had. Mak was incredibly accommodating, knowledgeable, and informative—I honestly don’t have enough words to describe how great he was. Overall, an amazing experience, stunning apartments, and outstanding service. We’re very excited about the possibility of calling this place home.
• MN

  Mary Ann N

  Nov 1, 2025
  5.0
  I would like to take this opportunity to say thank you to the staff here at the summit. I’ve been living here for four years. Me and my son yesterday‘s Halloween party was nice. Everybody is so sweet and kind. Carl does a very good at responding to work orders and Explaining what he’s going to do.Mayra is a busy manager but always takes the time to email me back or returns my cals quickly when I have any questions or concerns. And is Mariah such a sweetheart. Greets me very kindly.. Love living here very convenient for me for my son since School is literally just around the corner The freeway is right by us, which makes it very easy for me to just jump onto the freeway to get to work. Love it here thank you summit
• NB

  Namulun Borjigin

  Oct 28, 2025
  1.0
  I am so sick of living here! The appliances are sooo old and they are breaking down all the time, the management team never reply in time! Many of my emails were never responded!

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